My husband bought me the 19" Xerox flat panel monitor model XG-92D for Xmas Dec 06. I see I'm having the same trouble as most of you. Mine started out having trouble when I'd turn it on. It flashed the greyish-white screen to black several times and I had to keep pushing the on/off button. It eventually worked, but now, I can't get the winxp screen at all. It does the exact same thing when it's not plugged into my pc. I called circuit city who told me to call xerox. They passed me off to tech support, who told me it must be a bad graphics card. I'm supposed to mail it back to them at my expense for them to repair it. I'm tempted just to throw it in the trash and buy a different brand monitor. Any of you get yours fixed? and what was the problem? Something I can try at home?
I have the same monitor and the same prob...White screen comes on when i start my comp...I turn the monitor off and on 100x and eventually it works...It was like this for like 2 months...Now it doesn't turn on at all. So get ready for that lol sorry. I suggest you get a new monitor and never buy xerox products again.
Posted on Mar 26, 2008
Always try with another monitor,before do nothing else. this reveal if the problem is the monitor. could be a cable problem( cutted inside),could be a backlight problem (it have a flourescent tube and a inverter that makes it "shine" ,or a supply problem what means it don't even work.these tree case are for the repairman.
Posted on Jul 10, 2007
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I have two identical Xerox flat-panel monitors. One works fine. The other one started having the white screen issue a few months ago. Basically, when I first turned it on, it would come up with a white screen (sometimes with some gray stripes flickering), then eventually it would fix itself and work again. I ended up setting my power management to never turn the monitors off - I manually turn off the monitor that's behaving ok, but leave the other one on 24-7. This morning, though, I absolutely had to restart my computer, and even that little bit of "no signal" was enough to send the bad monitor into conniptions. It now won't come on at all - when I turn it on, there's a white screen, then it goes black for a second, then the white screen comes back, this time with a gray line down the middle. No matter how long I leave it, it will not come back on.
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