I've enjoyed my HL-2040 printer through three toner cartridges. I bought a new cartridge at Staples last week and since installing the new cartridge it won't print. It will pick up a sheet of paper from the supply tray, draw it about two inches into the printer, and then the printer stops and the red "paper" light comes on. I've checked the paper path and found no obstructions. I've blown dust out of the mechanism. I've thought kind words about it and I've thought evil deeds against it, and none seem to have affected its self-image enough to change anything. Your opinion is appreciated! Best Regards, Frank Indianapolis
If you still have one of your old toner cartridges, try to print a test page with it. If the paper runs OK through the printer, then you know there is something wrong with the new cartridge.
Posted on Jul 17, 2007
If you pull out the paper tray you will see a rubber pick up roller. Clean that roller with a rag and some rubbing alcohol. It sounds as if the roller is slipping and not bringing the paper in fully. Good luck John
Posted on Jul 10, 2007
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