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That error code indicates a fuser problem. Most likely the heater lamp or thermistor is faulty. In either case it is definitely a job for a tech. Sorry
John
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Error code C0500 and C0501 means Fixing unit's temperature abnormality.
How to reset these codes?
To reset Error codes C0500 and C0501, perform the following steps.
1-Turn the machine "OFF".
2-Press the "STOP" button on the basic panel.
3-Keep the button pressed and turn the machine "ON".
4-Do not release the button, until the machine warm up.
5-After few seconds Error code will remove and machine will reset.Basic menu will show no error on LCD screen.This means error code has been removed and photocopier machine is ready to use.
Maintenance call? from your question it is not clear what is the error code.Please see if there is any code appearing besides maintenance call.Note the error code and tell me again so that i can help you.If it is C0500 or C0501 then press the stop button on the panel and restart the machine do not release the button until the code removes.
A C0500 code deals with the fuser temp. You maybe able to reset the code, by pressing the trouble rest switch. If it will not clear you will need to look deeper into the fuser unit. I don't know what model you have, so I can not go any further. Good Luck
lo ke pasa es ke mi copiadora ya no responde mas y me sale este error una averia "a sido detectada avice a su servisio tecnio y digalke el codigo c0500" ya no se ke hacer... ayuda por favor..
FUSER CODE. NOT SURE ON THIS SAME MODEL BUT ON OTHER DiALTA'S YOU NEED TO DO WHAT IS CALLED A "WARM RESET OR WARM REBOOT". tURN COPIER ON AND FIND A VER SMALL HOLE (PAPER CLIP SIZE) ON KEYBOARD OR SOME TIMES ON RIGHT HAND SIDE OF KEYBOARD, SOME TIMES SMALL SQUARE HOLE. STICK PAPER CLIP IN HOLE AND THAT WILL BRING YOU INTO SERVICE MODE. PANEL WILL SAY TROUBLE CODES, DEPRESS. TURN COPIER ON AND OFF AND SEE IF IT GETS YOU GOING. IF PROBLEM COMBES BACK YOU HAVE A BAD FUSER, EITHER FUSE, THERMISTER OR CONNECTORS.. GOOD LUCK
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