same pluged in its fully charged unpluged out of charge
same pluged in its fully charged unpluged out of charge
AnonymousDec 23, 2007
I have the same problem. It will not charge. Have one cable that is USB and other for charging. Don't know if it is the charger itself. USB does read, but charging will not work.I have the same problem. It will not charge. Have one cable that is USB and other for charging. Don't know if it is the charger itself. USB does read, but charging will not work.
i turn on my mp3 and phillips pops up and it stays on phillips and then it starts making this clicking noise and it wont do anything except tick help!i turn on my mp3 and phillips pops up and it stays on phillips and then it starts making this clicking noise and it wont do anything except tick help!
AnonymousAug 12, 2008
mine wont charge at all will not even turn onmine wont charge at all will not even turn on
mine wont charge at all it wont even turn on does anyone know where to get a new battery for itmine wont charge at all it wont even turn on does anyone know where to get a new battery for it
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Make sure the hold/lock is not engaged Try another USB port Reset the player If that fails: Download the newest version of the Philips Device Manager: www.usasupport.philips.com - change your country/language as needed Enter in your exact model # Click on the link for your exact model # Click on the Software & Drivers section Click on "Firmware Upgrade Software" Install the new Device Manager Open and run the "Repair" tab If still nothing: Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.
After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.
If these methods fail, call Philips to see if you are still in-warranty. -Tha Mp3 Doctor
It could be a hardware issue requiring replacement, but here are the things you can try to narrow it down: 1. Make sure the hold/lock is not engaged 2. Reset the player 3. Run an Updated using the latest version of the Philips Device Manager from Philips website 4. Run a Repair in Philips Device Manager
Triple Reset for Philips’ GoGear:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off.Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab.Reset the player one more time while connected to computer. Follow the repair instructions.
After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.
If these methods fail, call Philips to see if you are still in-warranty.
Triple Reset for Philips’ GoGear: Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off.Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab.Reset the player one more time while connected to computer. Follow the repair instructions. After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again. -Tha Mp3 Doctor
Try this: disconnect the player from the computer, turn it off,
hold in the volume + button, and reconnect the player to the computer
while holding the volume + button in. Keep holding the volume + button
for an additional 5-50 seconds. Windows should eventually go into
recovery mode and revive the player- it will pop up a window that says
Found New Hardware Wizard.
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Try this:
Make sure the GoGear is disconnected from the computer
Turn the goGear off
Hold in the volume + button
Reconnect the goGear to the computer while holding in the volume + button
Continue holding the volume + button for 20-30 seconds until a "Found New Hardware Wizard" window pops up
If this does not work, the GoGear is toast, call 1-888-PHILIPS and see if you are still in warranty
WARNING: this process will erase all songs off the GoGear.
Disconnect the GoGear from computer.
Turn the GoGear off.
Hold in the volume + button.
Reconnect the GoGear while holding in the volume + button.
Continue holding the volume + button.
After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now).
Good To Go (Gear)!
-Tha Mp3 Doctor
WARNING: this process will erase all songs off the GoGear. Disconnect the GoGear from computer. Turn the GoGear off. Hold in the volume + button. Reconnect the GoGear while holding in the volume + button. Continue holding the volume + button. After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now). Good To Go (Gear)! -Tha Mp3 Doctor
same pluged in its fully charged unpluged out of charge
I have the same problem. It will not charge. Have one cable that is USB and other for charging. Don't know if it is the charger itself. USB does read, but charging will not work.
i turn on my mp3 and phillips pops up and it stays on phillips and then it starts making this clicking noise and it wont do anything except tick help!
mine wont charge at all will not even turn on
mine wont charge at all it wont even turn on does anyone know where to get a new battery for it
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