Question about Lexmark X1270 All-In-One InkJet Printer

Problem communicating with the printer

When I first installed the printer software it worked fine when I disconnected the usb fromt he laptop and then reconnected it windows prompted me to install again I cancelled this step as the software ws already installed, but it kept prompting me to install. I did reinstall because I was getting error messages that the software was not fully installed. by this time there are two printers installed but when I try the print from either one it says failure to communicate with the printer. It will scan but not print. I has to uninstall all the printer software and reinstall. I can't keep installing the software everytime I connect the usb cable up is there anything i can do?

3 more comments
Anonymous Nov 26, 2007

My printer use to work .I could print things from the computer.I just moved in to my new house and now the computer is not working.I have tried unpluging the usb cord and restarting the computer and I am not able to print.
carolyncca1 Jan 12, 2008

I know just what you mean because it happened to me too. I unhooked my printer and when i hooked it backup it would NOT work.
Makeba35 Jan 19, 2008

Same here. Sent my lap top to the shop to be fixed and now printer will not recognize it. I will try the advice given.
coolbrie Jan 21, 2008

I have the same problem, I have the lexmark x1290 running with vista. I can't get the printer to communicate with the printer at all. I call tech support but the wait for help is 20 min.

Please help

Do I need a different driver to communicate with Vista Operating system
karsana Feb 03, 2008

my printer is not communcatng with the laptop

5 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Mayor:

An expert whose answer got voted for 2 times.
Contributor
1 Answer

Ok Guys! I found the solution to the nasty "Problem communicating with the printer" AT LAAAST !

I have a lexmark 2480 and I recently upgraded to windows 7 ( I had the same problem with Vista earlier as well) so this problem has nothing to do with your operating system. The mistake I was making was that I first connected the cable and then began installing the setup.exe file. I never got the printer to work after that though strangely the scanner seems to work. I even enabled bidirectional port but it was no help. I tried unchecking the check box that said "save power...." in the usb port device I accessed using the device manger. No. Nothing works.

Finally I found the answer. I uninstalled lemxark. I disabled the firewall. Then Disconnected the cable. Guys this is important you have to disconnect the cable and then only hit setup.exe. You must connect the cable only when the setup asks you to. And it works. I used the setup in my CD which I got when I bought the printer. Despite the fact that my OS is windows 7, 64 bit all works fine!

take care, hope this helps people like me who had to tear my hair apart for 3 hours+.

VJ Koganti

Posted on Nov 04, 2009

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.
Master
2,985 Answers

This is a problem for folk with lappies who disconnect and the Windows prompts to reinstall each time. I don't know a simple answer .It is a Windows problem not the printers So cancel one printer installation and leave the original. Try to cancel the prompt when it comes up again. or take the software right out and plug the printer in. then when the prompt comes up- ignore the CD and select the 'select from list' Choose the make then the model. When closing down windows only remove the printer when the computer is shut right down. and plug in before you fire it up. Then the computer will not know it has been without.

Posted on Jul 10, 2007

Anonymous

Level 1:

An expert who has achieved level 1.
Contributor
1 Answer

I've installed and reinstalled a few times but still getting the messae that there is a problem with the printer communicating with the computer.
My printer is a Lexmark X1100 and my laptop is an Advent 5311.
Should be simple but can't get it to work.
Look foward to hearing from you.
ohoraherecaptain.

Posted on Dec 11, 2008

Anonymous

RESOLUTION loadTOCNode(1, 'resolution');To resolve this issue, follow these steps: 1. Click Start, right-click My Computer, and then click Properties. 2. Click the Hardware tab, and then click Device Manager. 3. Expand Universal Serial Bus controllers, right-click USB Root Hub, and then click Properties.

Note There may be more than one USB Root Hub installed in your computer. In this case, you may have to follow these steps with each USB Root Hub device. 4. Click the Power Management tab, click to clear the Allow the computer to turn off this device to save power check box, and then click OK. 5. Quit Device Manager.

Posted on Sep 08, 2008

Anonymous

Level 1:

An expert who has achieved level 1.
Contributor
1 Answer

I deleted McAfee firewall and the printer worked again.

Posted on Mar 19, 2009

Add Your Answer

Upload

Upload an image from your computer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

1 Answer

Why won't my printer scan a document to my laptop?

Make sure the Lexmark OCR scan software is installed on your laptop. The software is available only on the installation disc that came with your printer. If you still haven't installed the software on your computer and you don't have the installation disc, please contact Lexmark Technical Support Center to request for one.
If you were able to scan documents before using your Lexmark printer, it could be just a slight communication issue. A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).

Dec 01, 2011 | Lexmark X5650 All-in-One InkJet Printer

1 Answer

Why isn't it scanning a document to my laptop

Dec 01, 2011 | Lexmark X5650 All-in-One InkJet Printer

1 Answer

When I try to scan or print a message comes up telling me to ck power and usb connections. I have unplugged and restarted computer 4 times and still have problem

It could be a communications error message, the printer is not communicating with the computer.

Disconnect and then reconnect the USB cable.

Disconnect and then reconnect the printer power cable.

Restart the computer.

Remove and reinstall the printer software

If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.

Click Start®Programs or All Programs®Dell Printers®Dell Photo AIO Printer 962®Uninstall Dell Photo AIO Printer 962.
Follow the instructions on the computer screen to remove the printer software.
Restart your computer before installing the software again.
Insert the Drivers and Utilities CD, and then follow the instructions on the computer screen to install the software.

If the installation screen does not appear:

In Windows XP, click Start®My Computer.

In Windows 2000, double-click My Computer from your desktop.

Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.
When the printer software installation screen appears, click Install or Install Now.
Follow the instructions on your screen to complete the installation.

Communications error message
The printer is not communicating with the computer.
Communications error message
The printer is not communicating with the computer.

Dec 06, 2010 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Wireless Printer communication problem with laptop

Please check IP, use manual IP for laptop and Printer. may AUTO IP cause this issue.

Apr 12, 2017 | Lexmark Office Equipment & Supplies

1 Answer

My computer recognises the printer is there, but nothing prints

With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.

To fix a fouled install :
(1) Uninstall the Lexmark drivers in Add Remove Programs
(2) Shutdown the computer
(3) Disconnect the printer from the USB port
(4) Restart the computer
(5) Run the Driver Installation software
(6) Cancel ALL attempts by windows to auto install the printer
(7) When the sofware asks for the printer connect it and continue

Nov 24, 2008 | Lexmark International Z615;...

1 Answer

Lexmark X1240 will not communicate with my laptop computers.

check your usb cable.

Nov 15, 2008 | Lexmark X1240 All-In-One InkJet Printer

1 Answer

Communication error

uninstall the software.
procedure must be follow. otherwise it will not work.
first. turn off the printer. unplugged fromt the wall.

1). install the software with printer disconnected.
2). turnoff the printer and connect the cable to the computer.
3). turn on the printer.

if you are using USB. makse sure the USB is working.

Oct 19, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Printer cannot communicate with the computer

With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.

To fix a fouled install:
(1) Uninstall the Lexmark drivers in Add Remove Programs
(2) Shutdown the computer
(3) Disconnect the printer from the USB port
(4) Restart the computer
(5) Run the Driver Installation software
(6) Cancel ALL attempts by windows to auto install the printer
(7) When the software asks for the printer connect it and continue

Sep 10, 2008 | Lexmark Z735 InkJet Printer

1 Answer

Lexmark 1240...

With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.

To fix a fouled install:
(1) Uninstall the Lexmark drivers in Add Remove Programs
(2) Shutdown the computer
(3) Disconnect the printer from the USB port
(4) Restart the computer
(5) Run the Driver Installation software
(6) Cancel ALL attempts by windows to auto install the printer
(7) When the software asks for the printer connect it and continue

Aug 10, 2008 | Lexmark Optra Color 1200 Led Printer

1 Answer

All in One Scanner/Printer problems

Go to this link and type "cannot communicate with scanner" in the search box. Click Search. Then select the "ERROR: Cannot communicate with scanner" link. You will see several things to try to correct your problem. Usually, this error shows up if there is another USB device connected which prevents the computer from "seeing" the scanner, even though it can print without problem. So do try to disconnect any other USB device (except mouse or keyboard) and reboot the system.

May 20, 2008 | Canon PIXMA MP160 All-In-One InkJet...