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Dell printer A960 paper jam problem

It says press power,clear paper jam, but we cannot see any paper at all. I have opened it up in the middle and the little roller on top. Am I missing somewhere to open? It will actually take a piece of paper and act like it is printing and spit it out with nothing on it. Please help.

Posted by dorothy joor on

  • Anonymous Dec 21, 2008

    My Dell A960 screen shows a paper jam.It indicates that I power down and remove the paper.The problem is :there is no paper to unjam.What do I [email protected]

  • brothersk Feb 25, 2009

    my printer says unload paper jam but there is no paper jammed. I have no ink i just want to use the scanner to post pics. is there anyway to do this?

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Is your ink running

Posted on Jul 11, 2007

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0helpful
1answer

I have a dell 948 all in one printer, clear paper jam then press check. There is no paper jam. I have follow instruction and site recommendation, ran printer software, problem still exist, please help

This is a known issue with Dell all in ones.

It's a problem with the power supply inside the unit.

If you were in the middle of a print job, though, and it jammed, do recheck as I've been caught out
with a paper jam where a tiny partical of paper was doing the jam. Look carefully before contacting Dell support.
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PAPER JAM BUT NO PAPER

Could this the cork pad off the paper sheet feeder? Look toward the bottom right of the area you stack the paper in. If there is a recess about the same size as the part you have in your hand, then this is the answer.

If it is the cork pad, you can simply glue it back in place.

Any chance you could post a small photo of the item on here?
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Error e03, but there is no jammed paper

E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.
E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.
E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.

Techbelkin
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Clear Paper Jam message on my Dell 948 nAll in One

press cancel button,, for 30 seconds, it will reset, either, press, on/ off button once.
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I have an epson stylus photo 1400, and i did somethign stupid and jammed some paper, and i would like to know how to remove it. i can see it, but i can't grab it, and i don't know if there's any way i can...

Hi there,

Well first of all you can try to reset your printer -
Turn off printer

Press and hold 'stop' 'maintenance' and 'power'
buttons for about 10 seconds.

A message will appear on the screen.
power off and back on for reset.

Try the following steps to clear any jam -

1. Clear any loose paper from the paper tray. This will help you locate the jam. You will find it either in front, near the paper tray, or in the rear.
2. To clear a paper jam near the paper tray, grip the paper and pull it firmly but gently from the printer. If you find a stack of papers jammed, grab from the middle of the stack and pull.
3. For a rear jam, remove the back of the printer. When you find a free edge on the paper, grip it firmly and pull it out. 
4. Replace the back cover. Press the "Resume" button or turn off the printer, and then turn it back on. Your settings should reset. 
5. Try printing another document.

Good Luck!!

Thanks
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How can i remove the paper inside the printer

For the paper jam issue turn around the printer and open the back door to pull the paper.
and for the power issue unplug power cord from wall and from the printer side too,plug everything back and ready to work.
0helpful
1answer

Jamming problem

try this
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
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My dell 960 wont feed paper and keeps giving me a message there is a paper jam... but I don't see any paper

Its a Hardware problme with the Printer..Printer needs to be get repaired or needs to be replaced
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How to clear carrier jam in Dell Photo All in One 944

simply open up your printer and see if there is any residual paper that get stuck, in some case if you can find some small miniature piece of sensor it might cause a erratic sensing that there is a presence of paper while there isnt, try to clear this or clean.
paper jamming indicator means there is some paper in the paper path, unless otherwise ou clear this up you cannnot print.
after you may need to power down or restart your printer once again
cheers 
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