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Cold Water Solenoid Problem

The cold water solenoid valve does not shut off when the machine starts to agitiate and the tub overflows onto the floor of the laundry room. I do not thins it is the level sensor because if you wash in hot water the tub does not overflow until you get to the cold water rinse cycle. What confuses me is that the solenoid will open and shut during the spin/rinse cyle. What is the most likely cause for this? Oh somethiong I also for got to metion is the the solenoid will remain open even when you pull the push/pull switch out. How does the solenoid continue to get power when this switch is open?

Posted by Steve Anderson on

  • Steve Anderson Jul 09, 2007

    The only reason I think it is not the level switch is that the machine will wash at all three levels on hot. The agitiator wil also start on time on the cold water wash or rinse cyle low, medium or high ,but the water contiues to flow into the tub. I am wandering if it is possible to have a short in the timer which could cause this?



1 Answer

Jeff Rockwell

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The fill switch has a diaphragm that could be damaged and not closing properly. I have personally experienced this problem before. The way water could be getting by the switch (even with no power applied) is simply water pressure in the lines. I don't understand why it would work during the spin and rinse cycles, however. If you say it's not a pressure switch problem (level sensor), then I would invest in a new fill valve. I hope this helps.

Posted on Jul 09, 2007

  • Jeff Rockwell
    Jeff Rockwell Jul 10, 2007

    My experience tells me that you more than likely you have a bad fill valve. It's an easier and less expensive fix to try first. Most timers can run $100-$200 to fix. A fill valve is generally $40 or less. Anything is possible...



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Related Questions:


My wash machine does not let water in

A solenoid valve is used to allow water to enter the machine at different times of the cycle. The home's shut off valves above the hoses must be on.

The water may not flow if the hose is clogged, the filter at the input to the washer is clogged, the solenoid has failed, electronic control for the solenoid has failed, or a door switch - or other sensor - has failed.

Shut the water valve off and remove the hoses from the washer - note which is hot and cold. Direct the hoses into the wash tub of the washer. Open the shut off valve briefly. Water should come out of both of the hoses at about the same rate. If not disconnect hose from the valve for cleaning or replacement. Then check the hose connection on the washer - remove and clean or replace any filter found. Once cleared or replaced - reconnect hot to hot and cold to cold and try filling again. If still not working, you'll need to check for operating voltage at the solenoid when it should be open. If voltage present and not letting water in - replace the solenoid. If voltage not present - it could be a sensor, control, etc.

These appliances operate at deadly voltages. Please, do not attempt if you're not sure how to perform the work, use the tools and meters or know what you're doing. Good luck!

I have a maytag neptune MAH5500BWW. Everytime the water company shuts off the water to repair a leak, the tub fills with water, sometimes overflows onto the floor. Works just fine when there is pressure...

Hi from retired Englishman in SW France,
This is symptomatic of a malfunctioning water control valve- depending on whether it is hot or cold water with which the tub fills.
Sorry but it needs replacing and a service call ;-0(
Good luck,
John C

Water continuously seeps into the detergent dispenser, then into the tub. OVer night, the tub is half full, wife opens the door, and water spills all over the floor?

It sounds like you have a leaking solenoid valve, located where the hoses connect to the machine. Find out which one it is by shutting of the water to one side (either the hot or cold) and wait. If the washer fills, the hose that is open is the culprit. Chances are that the leaking solenoid is the one that you use most often (say, if you always wash with cold water). Here's what you need to do after that:
1. Drain down the tub. Easiest way: run a short cycle.
2. Make sure that both water valves (at the wall) are closed. Unplug the washer.
3. Disconnect the hoses from the machine (Caution:Water!). Catch the water in a bucket or pot.
4. Gain access to the solenoid valve that you determined to be leaking by. This is usually done by removing the back panel.
5. Make a sketch of the solenoid, showing which wire goes where, what color it is, etc. This helps in the re-assembly.
6. Remove the solenoid. Take it, along with your make and model number to your local appliance parts supply store.
7. Install your new solenoid.
Best regards, --W/D--

I have a Kenmore front loader and water keeps on leaking into the tub even though the machine is off.

This is likely due to a foreign object caught in the solenoid valve mechanism - which is usually located at - or very near - the point that the supply water hose attaches. It could also be a faulty seal inside the solenoid valve as well. Either way, changing the solenoid valve will usually solve the problem. Many solenoid valves assemblies control both hot and cold water supply lines, but if yours has separate solenoids - you should determine if it is hot or cold water that is leaking past the seal - and get the appropriate replacement part. Once changed out, the leak should stop.

The washer's water supply should be shut off before the supply hoses whenever not in use. This is especially important if using the cheap rubber hoses instead of the metal mesh type. The hose will eventually fail, and when it does, the water will continue to flow onto the floor until it is shut off by a person.

I hope this helps!

Cold water cycle has warm water no cold water allowed. sounds like some kind of valve is not stopping the hot water from coming in

Make sure that the inlet hoses are connected to the correct inlet solenoid valve (located just inside the cabinet). If the hot water solenoid was passing water when not wanted, the washer would eventually overflow on to the floor. There may be a problem with the solenoid control circuits which may require professional help to diagnose.

Washer overflowing and running out bottom..all over my floor. It is not flooding out of drain.overflowing the tub..like it doesn't know what level of water it is at. Any suggestions?

yes; the water control switch is under the control panel it has a clear hose attached to it. the hose goes to a nipple on the tub. the weight of the water pressing down on the air in this hose turns off the water level switch. the hose has probably come loose from the tub or, the switch. also the switch could be bad. you can check the switch by blowing into the tub end and, listening for a soft click or. use a multimeter.

Hi there my hotpoint washing machinewma 54 fills up without the machine being on

Hello. your fill valve is faulty and needs to be replaced.

here is how the fill valve is supposed to work:
The fill valve--which is about the size of a coffee cup--is sometimes also called a "water inlet valve." It controls the entry of hot and cold water into the machine. The valve has three major components:

  • A hot-water solenoid

  • A cold-water solenoid

  • A mixing valve body

The inlet valve has three hoses connected to it, for :

  • The hot water from the house

  • The cold water from the house

  • The water directed into the washing machine's inner tub (either hot or cold, or both) to fill it with water

When electricity flows to one or both solenoids, water flows through the valve into the washing machine's inner tub. When the electricity stops, the water also stops.

Cold water does not shut off when washer starts

You have a leaking solenoid. It is failing to shut off. You'll need to shut off the water, unplug the washer, and disconnect both hoses (make sure that you mark the cold side at the washer, if it doesn't already have a mark). The blur plastic item that you hose screws on to at the washer is the solenoid valve. All it is is an electrically controlled valve that is either open or closed. Rewmove the back of the washer to gain aces to the solenoid valve. Take this part with you to any appliance parts supply house, and they can provide an exact replacement. Reassembly is the reverse of removal.
This isn't a difficult job. You can do it!
Best regards, --W/D-- please feel free to rate this solution - thanx!



All washing machines have a solenoid valve for turning on and shutting off the water coming in, one for the hot water and one for cold. It sounds like one of them has a slow leak.

Try shutting off the cold water supply to the machine for a day and see if the tub fills with water. Next try shutting off the hot water supply and leaving the cold supply on. This will tell you which valve is leaking.

This solenoid valve is something you can buy from an appliance parts company. In some cases, someone handy may even be able to disassemble it and replace a washer that is leaking.

Until it is repaired, you can get by with shutting off the water supply when you are not using the machine or shutting off the supply that is leaking. For example, if it's the hot water supply valve that is leaking, just shut off the hot and do only cold water washing.


Overflow - Cold water shutoff not working?

Sounds like the cold water valve is faulty. You can try to remove it and clean the inside if it's clogged or replace it completely.
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