Error message on washing machine E20

https://www.zanussi.co.uk/support/support-articles/laundry/washing-machines/washing-machine-does-not-drain-displays-error-message-e20-e21-or-c2-emits-2-beeps-2-flashes/

Hi

Error code e20 means a clogged drain pump. This might have happened due to small clips, pins, coins, etc being stuck in the pump. Please note that error e20 can also occur when the drain pump is not pumping fast enough or when the pump fails. To fix the issue you'll need to check the drain pump. Tilt the machine on its side and remove the 3 screws and 2 wires that hold the pump in place. Hope this helps... Please post back for any further assistance.

Daniel

Hello,

Error code E20 relates to the pump/filter blocked.Drain the water either manually through the filter or drain hose.Check that filter is clean and pump can turn by hand.

Hope this helps.

zanussi error E20 suggests a pump/draining problem. remove pump/filter and clean it all out. its located at the end of the drain hose at the bottom of machine. power off. it might need replacement.

does not drain,does notspin drum not turning,belt intact,shown e20 at one stage,is this the motor?

e40 the door not been closed e20 the drain hose may be kinked

E20 code on Zanussi washer dryer ZWD1471
washing machine working but dryer is not .

Any advice please

Hi Helenw,
The error message E20, simply means the filter plastic cage which is located behind the trap door bottom right side of the machine is full and needs to be cleaned out.
All the fibres and lint gets trapped in here and prevents the waste water from escaping, hence Error code E20.

Regards,
David

Somebody suggested to me that there is a condensation tray at the back that has become blocked. He said to take the back of the washing machine off and at the bottm right hand corner there is the condensation tray. This will need de-fluffing!! I haven't tried it yet but am also looking for answers!! Let me know if you come across any other info. Pete

Check water "forreign object trap". It's under the lid at the bottom of the machine. First drain water by pulling out the hose and pull out the plug. Then unscrew the trap. Have had this E20 error twice. First it was two coins there, next it was a big paperclip. Have worked fine ever since.