My plug for the contol pod on the bose companion 3 speakers is no good where can i get a plug

check your wiring connections, sounds like you may have intermittent connection somewhere, and this is the most likely culprit. be certain that all connections are solid. multi pin plugs are notorious for having one bad pin.

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Metal detectors/ Xray devices have been known to destroy magnet based electronics (speakers). This could be your problem.

check if the volume control needs to be replaced. volume controls gets bad in due time coz of the carbon layer which gets thinner and thinner till it gets cut off

I had exact same problem today. I moved my speakers from one room to the next. When I plugged everything back, the mute/unmute worked but the volume control no longer worked.

I got it working now!! I powered down my computer and then unplugged the power to the speaker system. Then plugged in the power to the speaker system again. Powered on computer and all is good again!!

Hope this helps/

I had the same problem right out of the gate, the volume dial on my control pod for my Companion 5 wasn't working, however, the touch pad and LED worked. I called Bose customer service and was instructed to:

First, unplug the power directly at the back of the woofer while the unit was on;

Next, I was instructed to unplug the control pod, visually inspect for any damage/defect;

Finally, re-seat the control pod on the back of the woofer and then lastly plug the power cable back into the woofer.

It worked like a charm. I hope this is helpful!

This is a common problem it seems with the electronics within the speaker set. (Companion 3 with sub and remote pod, aka, 'puck' = help desk support term)
I bought the multimedia speaker set in 2004 and had it replaced in 2005 because the 'puck' would not turn on (no orange light nor green light.) So I called help desk and they accepted the warranty exchange and I mailed the entire system (speakers and all) back to Bose in Markham, Ontario, Canada and they sent it back several weeks later. It worked 5-6 years after that as it is 2009 now, and it has the same problem again (no light on the puck). So I called help desk again and was ran through the same tests again (on/off, power plug off, various audio inputs, etc.) and the guy said to mail it in and they'd fix it as a non-warranty item. Cost: $85(Cdn) for repair + taxes, and $39 for remote pod.
So the sound that I got to enjoy from the Companion 3 system was amazing but electronic quality is very poor. For a set that cost above most other home user sets at FS and BB, it is substandard longevity.
I like Bose and have no complaints about the sound, but I will not buy another Bose multimedia package because at $350 (in 2004), I would expect it to outlast other sets. My friend bought a Logitech speaker set from another company in 2003 and is laughing at me as he realizes this is my second set and it hasn't even lasted as long as his own set.

Hi,
You can purchase it from amazon, click here Amazon com bose control pod and choose, which one fits to you.
I hope I was helpful
enjoy

Try changing the plug on the control pod, those plugs are fairly weak and prone to breakage. Does there appear to be any strain at all on the plug itself? if so then that is where I would start. If you have a series 2 then I can help you, or if you can find out if the 2 control pods are the same, that would be fine too, but I have a series 2 system companion 3 and if needed I will cut my cable to trace the wiring and then replace your plug for you. my cost for this would be $40, that includes return shipping with priority mail.

Try going to control panel, sound, then configure the system to the Bose. Hope that works.