Question about Microsoft Xbox 360 Console

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Xbox 360 console will not synchronize with wireless remotes and wireless controllers.

I have the core so i just found out a when i tried using it yesterdady. I used my friends wireless controller but it would not work. This concerns me because i am wanting to invest in a wireless controller asap or possibly sell my 360. I voided the warranty by opening my 360 up to fix a problem after the warrranty expired in the past. What can I do? Help!!!!?

Posted by eugene johnson on

  • 2 more comments 
  • Anonymous Jan 07, 2008

    our second remote control won't work on our new xbox 360.

  • atzinthemonk Mar 28, 2009

    well every time I hit the sync button on the controller and console the controller will not sync

  • Anonymous Apr 06, 2009

    Okay so I've followed all the directions it just not working idk what to do

  • cynthia623 May 11, 2010

    XETAS - Thanks for your advice it worked instantly, I loved the 4 steps.



5 Answers


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There are Four Steps. 1. Turn on System 2. Turn on Controller 3. Press and Hold the connect button on the controller (located between the RB and LB buttons) 4. While holding the connect button on controller, press and hold connect button on xbox 360 for about five seconds then let go. (button located to the right of the memory card slot.

Posted on Jul 27, 2007



Freddy009 thank you so much!!!

Posted on Oct 20, 2007



Actually most of the suggestions are wrong. I work for microsoft and I bought the Xbox 360 immediately. Just to tell you, take the xbox away from any electrical device (at least 3 metres. Make sure at least 5 hours BE PATEINT! Make sure the xbox is in the upright position and on a solid surface. If this does'nt work you may need to replace the heat baths with a rubber eraser. Hope this helped

Posted on Aug 09, 2007


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The console and controller need to synch. To sync the controller with the console follow the steps below: 1. Turned on the controller 2. Turned on the console 3. Pressed the sync up button on the console 4. Pressed the sync up button on the controller If you have already done that, chances are it is the controller having issues with a different frequency.

Posted on Jul 23, 2007


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By a wireless controller and if it does not work sell the 360 to a private party or to a games store and then buy another one the next day, it may cost you a little cash thought, I'm pretty sure the core is capable of using the wireless controls, or at least it's supposed to be, if you do replace it I highly recomend getting the elite,it'd a little more than the others but its got slightly better hardware, most of the issues from the original 360 are worked out, and its black which looks a lot cooler.

Posted on Jul 08, 2007

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2. Press center Xbox button on 360 controller.
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If you're using the Xbox 360 Universal Media remote, I believe it uses an IR (infrared) connection so there is no syncing involved. To use it you just need to point it at the Xbox 360 console (specifically, it's IR receiver). Just make sure the batteries in the remote aren't dead and that the remote is in 360 mode (as opposed to TV mode; just press the "TV" button to toggle modes).

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