I cannot close milano stroller
Above the wheels at the rear of pram there are small levers that you must activate. I'm pretty sure you press the left one first (do not need to hold down) then hold down the opposite side's lever and push forward and down on the handle of the pram. If this doesn't work try pressing the levers in the opposite way first. Originally the pram would have had stickers "1" and "2" on the levers to dirict you how to fold. If in Oz look up Karisles on google and follow the prompts to download instruction manual.
Do I have to pay for those parts? If yes, how much it would cost? Thank you!
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