GPX ML648B  MP3 Player Logo
Posted on Jan 23, 2009
Answered by a Fixya Expert

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Will not connect to my computer, shows zzz on screen

Will not talk to my computer

  • alchemicsoul Jan 25, 2009

    it shows the sleeping mp3 player and computer on the mp3 screen which means it's not communicating properly with the computer. I'm pretty sure it's a software problem on the mp3 player it would be much appreciated if someone could patch this...

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ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on Feb 15, 2009
ThaMp3Doctor
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1. Connect your ML648B to your computer with Windows XP or later.
2. By default your computer will recognize ML648B as GPX MTP Device. (Wait for few seconds to a minute allowing your Windows computer to recognize and install necessary drivers for the device for first time as MTP Device.)
3. Press the POWER button from top of your ML648B, to change it to USB mode connection. You will also see USB on the screen of ML648B. (Wait for few seconds to a minute allowing your Windows computer to recognize and install necessary drivers for the device for first time as USB device.)
4. ML648B will now mount 2 drives, one as Tools (as CD-Drive) and second as Removable Disk (Drive) – under My Computer on your Windows Desktop.
5. Double click & open Tools, and run Setup.exe to start installing Video Conversion Software tool.
6. Select defaults options and finish the installation by clicking on Close or Finish.
7. If asked, click on Continue Anyway on Windows XP or Install this driver software anyway on Windows Vista.

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
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-Tha Mp3 Doctor

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