Sound distortion The sound is suddenly terribly distorted. It's not the headset, because it works fine on two other computers. I've also tried it on different USB ports, so I'm assuming the drivers are corrupted. I've downloaded the driver set from the Plantronics website but I can't find the matching files on my computer to replace them. Does anybody know what the driver files are called or where to find them?

Do you get a good sound from your PC using other headphone? Mean, are you sure you don't have a problem with your PC's audio card?

Because I do not know your particular computer in detail, I will answer generically.

Because of the complexity of design where the interaction between software drivers and the hardware are very inter-dependent, it is difficult to determine the fault directly. I would suggest to uninstall the sound card drivers using the device properties manager, re-start the computer, and let it re-install them. If they do not auto install, then do it manually using the respective installation source location.

You can also try downloading the sound drivers directly from the Acer site and re-installing them, or from the respective sound card (chipset) manufacture to see if this fixes the fault.

I am assuming you tried listing to the sound using several headsets or external speakers to test it. I know of cases where a person was complaining about distorted sound from their computer. It turned out to be the speakers were defective and not the computer.

Jerry G.

OK, I would restore or recover the computer to manufacturer's original specifications and automatic update to the latest sp3.

Then, I would reinstall your virus protection and see if it's better.

You can try shutting off Audio Hardware Acceleration.

Start > Control Panel > Sounds and Audio Devices > Advanced (Under Speaker Settings) > Performance.

Let us know
Good Luck

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This is typical component failure. The mic will require professional service. Condenser Microphone Mod Service

as a workaround you can use the headset, you just need to configure your messenger again to use the sound from the mic input instead from the webcam.

Normal 0 Two things can cause static.
First, If you have your speakers turned up to high it will give you feedback causing distortion and static. I recommend using a headset when videoing.
Second reason is, if you are using a laptop and have added an external microphone between the two it will cause distortion and static.
Not knowing the configuration of your computer makes it harder to analyze the problem.
So hope this is of some help. Bud

Have you tryed a differant audio input on another set or on that same set. Are the audio cables good?? If all this is ok then the D/A converter inside the unit is defective and most likely it wont pay to repai sorry