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Question about Whirlpool ED2FHEXN Side by Side Refrigerator

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Freezer is producing"snow" and freezer burning everything

I have a Whirlpool side by side that is just about 3 years old. Just recently the bottom of my freezer is filled with a solid block of ice and all the shelves, and ice maker are coverd with what my kids call snow. The food in the freezer also tastes frost burned. I have defrosted the freezer, cleared the drain (I think) and it worked good for about 3 days and the problem started again. Can I fix this? Thanks.

Posted by Lisa Wishman on

  • 2 more comments 
  • Anonymous May 11, 2008
  • Anonymous Mar 30, 2009

    same problem trying to make it colder my frisge is pretty much room tempreture

  • Anonymous Mar 24, 2014

    Frost gathering around ice maker and solid ice in bottom of freezer

  • Anonymous Mar 25, 2014

    apparently the freezer drain is clogged. I'm not sure where to find it though

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1 Answer

Terence Fourie

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  • Whirlpool Master
  • 909 Answers

AFTER A DEFROST,HAVE A GOOD LOOK AT THE DOOR RUBBER. IT MUST BE 100% SEALED FOR A FREEZER. (SHOULD ALSO HEAR A SLIGHT VACUME WHEN DOOR IS SHUT WHEN UP NTO TEMP).ALSO MAKE SURE MOTOR IS SWITCHING OFF AT +/- 20C (TEMP).IF ALLOWED TO RUN CONTINUOUSLY TEMP WILL PULL DOWN TO CREATE EXCESS FROST.

Posted on Jul 20, 2007

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