Hello,
I have had several problems with this printer, I have even sent it to be remanufactured and it still doesn't work. First my computer would not recognize it and then it worked for 3 print outs. Finally I put it away for about 2 years but I am very frustrated because I've only used it for like 2 months, if that.
Now the computer recognizes the printer, but it flashes "check paper" button even though there is paper in the printer. I also pressed the scan button and it doesn't work.
What do I do? Is it hopeless? Should I get it fixed? Where can I have it fixed?
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Make sure to set the correct paper size when scanning from the ADF. If you're scanning a legal size document, set the paper size to legal.
If it doesn't work, try to reset the printer back to its factory settings:
1 From the home screen, touch Setup (wrench icon), and then touch Use Factory Defaults. 2 Touch Yes. 3 When prompted to set the initial settings of your printer, make your selections using the touch screen.
Hello, if the message add paper related with specific paper size i.e. add A4 paper in drawer, first you need to check is the paper senzor in drawer set to correct paper size - it is blue circle with markins of paper size. Second thing under printer driver properties on PC check if the correct paper size is choosen.
You sent a paper size different of the requested by the printer. Just load the requested size or delete the spool. Some PDF downloaded from internet has A4 or 8,5x11", maybe is requesting one of this sizes.
If you can not delete this message, delete the spool using the printer manual in the control panel of the printer.
Open this link (click here), you'll find all the scanning instructions/tutorials related to your printer.
You'll need to select the tutorials depending on how you would like to scan using your printer. Since there are several ways, scanning with the hp solution center software, scanning from paint, scanning from photoshop, etc..etc.. etc.. I can't make it specific.
That message is indicating that there is a problem with the cartridge alignment.
From HP:There are several reasons why the HP All-in-One may
fail to align the cartridges. The most common reason is an ink cartridge that
has one of the following problems:
One of the ink cartridges is low or out of ink.
Black and all three colors must be available.
The paper has already been printed on or is colored
paper.
Protective tape on a new ink cartridge has not been
removed.
Contacts on the ink cartridge are not meeting the
contacts in the carriage correctly.
Cartridge is remanufactured or refilled. Refilled
or remanufactured ink cartridges may have been damaged during the refilling
process or have clogged ink nozzles.
The ink cartridge is defective.
Also, use a fresh piece of paper that has never been printed on for the alignment
process or the alignment will fail.
HP has a trade in program that will give you $50 off a printer that,I think, has to have a regular price, NOT the sale price, of $179. So if the regular price is at least 179 and it is on sale for 129 you can get the trade in.
Check on line by typing: HP printer trade in.
I had the same problem as you, Kodak has sent me 3 new printheads, new ink and even a rebuilt printer. They won't give me my money back. I have talked to over 8 different people at Kodak and they want to sent me another printer. They have big problems with their ink, I got only 4 4X6 color pictures and only 85 black print pages before the ink ran out!
The broad answer to this is there is no fix.
These things are made in such a way that they don't 'fix'
If it goes wrong under warranty it is replaced with a new/or re-manufactured one.
If out of warranty - just go buy the next one.
My guess is it?s probably the print head. These things are designed to print on single sheets so even though it?s probably well within specs it still doesn?t have enough force to push an image to the last page. Less likely but never the less a possibility this could also be caused by inconsistent paper in the two boxes. Continuous feed, multi-part forms in a box are made by several manufacturers and have different characteristics.
-You might try flipping the box of forms from the printer that works to the one that doesn?t just to make sure it?s not the forms. When I used to use multipart forms we would place orders for several boxes of the same form and occasionally some would be from a different manufacturer. The paper looked the same but the characteristics were way different. By the way we tried to do four-part but could never print beyond three part forms. Our fix was that we decided we only needed one in-house copy.
-If the problem doesn?t follow the paper then I would suspect the print head. Panasonic print heads are fairly easy to replace and fairly inexpensive so I would try changing it out. With a lot of use the print heads do wear out so even if this doesn?t solve this problem you?ll have a spare when your vertical characters start looking wavy?.
Let us know if you have any other questions and please don?t forget to rate this post.
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