Toshiba SD-K741 DVD Player Logo
Mike Merritt Posted on Jul 07, 2007
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Device display now says "bad" and TV display says "Incorrect disc"

Recently we tried to play an exercise disc that we have successfully played several times before; when we insert the DVD it will not play. The player displays shows "bad" and the tv shows "incorrect disc" We have tried 3 other discs all with the same result. Any idea on what the problem could be? I have tried disconnecting/reconnecting the the power with no luck. Thank you for your help. Mike

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

  • Expert 150 Answers
  • Posted on Jul 08, 2007
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Joined: Jul 04, 2007
Answers
150
Questions
0
Helped
131302
Points
184

Sounds like the player has a dvd mech/picup problem, will probably require a repair that is more expensive than a new player, they are as low as $30 and personally I dont even try to repair my own, I just go buy a new one. There may have been some dirt on the disc that is blocking the laser if you want to try a cleaning disc I doubt it would hurt it anymore.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

My MDS-E10 Has Been Having Problems Lately. I Own Hundreds Of Mini Discs That I Have Recorded Music On Several Years Ago. Everything That I Have Recorded On These Mini Discs (Years Ago) Play Fine With No...

hi there is nothing to do by yourself. you need to take your md player to the next authorized service. seems the optical device that reads the discs has worn out, compareable to turntables you need to change the `needle` ;)
1helpful
2answers

When playing DVD on panasonic plasma TV, the color is black and white

Consult the owner manual for the player (and or try it on another set) as many players have settings that can cause B&W or a single color display for the image.
0helpful
1answer

What does "incorrect disc" mean

It could be one of several things:
  • Dirty disc. Clean with outward strokes with a paper towel and water or Windex if needed
  • Dead DVD player
  • DVD may be for a region that your player does not support.
  • If the DVD is burned (home made), sometimes players are not forgiving and not all will play burned discs.
0helpful
1answer

Sony tv will play copies of movies from tv, but won't play store bought new ones. I mean current popular ones. It played Avatar last week but won't now. We tried several new movies and none will play. Put...

There is some confusion in the explanation here.

The TV does not play movies it displays them It is the DVD that Plays them. But of course you knew that. Some of the newer movies like avatarcan be on Blu ray if your DVD is supposed to play Blu ray but doesn't don't be surprised as they have changed the format recently. Your DVD will require an udate of firmnware. Go to the website of the DVD brand and contact support Download the update and burn it to a disc and run it.

With the TV end Make sure the resolution can be accepted from the DVD you are trying to Play. If it isn't HD or capable of 1024x768 at 16.4 then it may not be able to display the image. Is there any sound?

If sound but no Pic then start playing with the picture format. go to 8.2 or 4,0 to see if it makes any difference
Please rate my help++++Thanks for using FIXYA
0helpful
2answers

Dvd in player but display says no disk

Check the regional code of the DVD you want to play. It is at the back of the DVD cover. It should be compatible with the regional code which your DVD player can play. If they are not tallying the disc will not be read
12helpful
2answers

When i put a dvd in it says "incorrect disc" or "no disc", when it was playing fine before

If the player displays this message for every disk you've tried to play (presuming you've tried several) there is likely something wrong with the DVD mechanism and it needs to be repaired or replaced. Some would telll you to purchase DVD lens cleaner and try that, however, in my experience this is usually a waste of money. I have yet to see a DVD with a lens so dirty that it wouldn't play any disk until it was cleaned and then it played everything. If you're under warraty the repair/replacement will likely only cost you shipping of the player to an address you'd get from the manufacturer or your manual. If this is attached to your TV, you'll get in-home service if the screen is big enough. Oherwise you'll have to carry the unit in or ship it someplace for exchange/repair.

I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

Please post a comment if you need additional assistance so that I can help you further.

0helpful
2answers

It cant read a dvd "no disc"

Check and make sure the laser eye is clean and clear of dust and smudges. With player OFF, blow across laser eye. Try cleaning with soft dry Qtip. Otherwise you probably have a bad laser drive or bad drive ribbon cable.
0helpful
1answer

Incorrect disc message

Sounds as if the carriage has been trashed somehow. Incorrect loading of a disc of any sort can cause this sort of message...accordianman
0helpful
9answers

DVD PLAYER

Hi Koji, My Toshiba DVD player does the same. It stops playing the disc, and the icon for incorrect disc displays. Often I cannot even start a movie. I keep getting BAD on the readout display also. I try hitting the player, or the stand in which the player is sitting, and sometimes it goes away and the movie plays. I will never buy Toshiba again.
Not finding what you are looking for?

1,169 views

Ask a Question

Usually answered in minutes!

Top Toshiba Televison & Video Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

matt martin
matt martin

Level 3 Expert

1259 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Toshiba Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...