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Question about Kenmore 24032\24036 Top Load Washer

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No agitator action

Kenmore Washer model 110 My agitator doesn't work during the agitate cycle. The basket spins during the spin cycle. The water level and timer controls continue to work correctly. The agitator dogs are OK. I understand that there is a motor ""gear"" that should connect and start the agitator. How do I find and identify this and check if that's the problem. Is there anything else I should check?

Posted by Anonymous on

  • Anonymous Jul 07, 2007

    Model # 110.92581200 - just curious how the numbers help with the solution.
    Thanks for your help.

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I need to get the model of the washer. (e.g. 123.123456789). This will greatly help to identify the problem and a fix for the washer. Thanks

Posted on Jul 07, 2007

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I have a Kenmore top loading washer model #110 and won't agitate

First, see the Sears parts site for your washer.

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?pop=true&modelNumber=110.23912100

Also see the Whirlpool (Kenmore) Service Manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


The first thing I'd try is using a different cycle. If the washer works as it should, the problem points to the timer.

I'd also check to make sure that when replacing the switch, the connections to the timer haven't come loose.

Since you've replaced the Lid Switch, the motor has power for the drain and spin cycles.

These washers use a reversing motor. The motor turns one way for agitating and reverses for the drain and spin.

Since you cannot hear anything when it is supposed to be agitating, the problem does point to the timer or motor.




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Washer is not rotating fully during wash cycle

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Some Kenmore washers have a two piece agitator. The lower section will rotate back and forth both ways.

The top section has "agitate Dogs" that allow it to rotate only one way (to keep the clothes moving downward.

If yours has a two piece agitator there shouldn't be a problem.


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Well, it sounds like you've done your homework. My first suspect would have been the agitator dogs too, but you said they were fine. Another likely suspect would have been the motor coupler, but you said the washer spins during the spin cycle. If the coupler was bad the unit would fill, but wouldn't agitate or spin. Plus, it would make an awful noise. I would have also suspected a clutch assembly, but you said the wash tub can spin. Normally, when the clutch goes bad, the drum won't spin, or spins slow. Another suspect could have been a bad lid switch, but the washer would have filled and stopped, without agitating or spinning. The only remaining suspect that I'm aware of is the gear case (transmission). Checking under the washer can give you some clues. Normally, when a gear case starts to go bad, they leak an amber colored oil. You may find puddles or drips under the washer. If you see no signs of oil the gear case could still be defective, however. But, before you go through all the trouble, double check the agitator one more time. Completely remove it from the tub and check the under side to ensure the grooves that grip the top of the gear case shaft have not been worn smooth. I hope this may have been some help to you.
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