When dispensing ice we only get crushed ice even though the button is on ice cubes. cant get ice to switch from crushed to cubed

Take out the ice bucket and check the metal arm and make sure it moves freely. Ice may have gotten stuck.

Check that the shifter bar on the bottom of the ice bin is moving to shift from cubed ice to crushed. With the ice bin out you should see movement in the back wall of the freezer with the light switch button held in while changing the dispenser controls from cubed to crushed. GSH25JSXASS Parts
Ice Bin Parts


Appliance 911 Sea Breeze

You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid

You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid

I have a GE TFX25ppbaaa refrigerator. The ice maker corkscrew motor would run and provide crushed ice only. The corkscrew motor would not run when the switch was moved to the cubed ice ( half moon) setting.

I replaced the large Light/ water/ crushed ice/cubed ice switch , ( product service number GEH WR55X129 ) ( part number GE 162D6372 PO17 )and it fixed the problem. Cost was about $43.00.

Replace the switch behind the front panel on the freezer.

We've had a similar problem, possibly the same, with our LG in-door ice maker. Whether cubed ice or crushed ice is selected, it crushes the ice.

We found that there is a little lever on the inside of the door, on the lower right behind the ice bin, which freezes in the down position. This is a literal "freeze up", as a block of ice forms in the little well under this switch and eventually freezes the switch in place. Since the switch needs to go up to provide cubed,.. we only get crushed. On 3 separate occassions we've thawed and chipped out (carefully) this little ice dam and gotten cubed ice capability back for a few weeks. At which point it freezes again. I have no idea why water collects there in the first place.

Pull out the ice drawer and close the door switch the crushed /cubed button put the ice drawer back in and switch the selector button again. You might have to repeat the process I had the problem this week and by jiggling everything around and running a good bit of ice thru it started working again. Good luck

You may not need to replace the solenoid.  If you hear the hum, and not a loud click and don't see then rod move, it may be frozen with ice.  Test it manually with your hand, it should be free  to move up and down.  If not, then it is frozen with ice.  Remove the ice dispenser and let it thaw and dry out.  You should then be able to move to rod and it will work fine, at least until it freezes again.  Anyone know how to prevent it from freezing up? Its a continual problem for me

Check and make sure your switch is okay. Some have a switch that controls whether you want crushed or cubes. If it is defective replace it.