The vaccum is a sears Kenmore canister type, and it has a motor that turns the brush and a light for nigth vision. neither the motor or the light work. My problem is similar except that light works intermittenly and I hear the motor running both from the canister and from the powerhead. I was told by a local vacuum repair shop that I needed to replace the hose for the reasons you specified - that the connection wasn't being made between the handle and the powerhead (something that appears to be quite common in Kenmore canister vacuums) but my problem appeared to be at the handle end with the plastic "holes" breaking apart so they didn't hold the prongs. So I ordered a new hose online and when it arrived, I found that the vacuum would run on the setting for carpet (meaning the light would turn on and I would hear the motor) but nothing happened when I tried to run the vacuum on the floor setting. I called the company that supplied the replacement hose and they think it is the vacuum's motor (not on the powerhead but in the canister). What is the likelihood that this is my problem?
If there is no suction when you disconnect the beater bar assembly near the hand hold where you grab the vacuum, then there may be either a restriction in the vacuum line between there and the vacuum section (that rolls around behind you), or the vacuum line from the handle point to the rollaround section is not properly connected. This all assumes the vacuum motor in the rollaround is running.
The beater bar section does nothing but cause dirt particles to be sucked into the vacuum system. The vacuum or suction is created in the rollaround unit.
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vacume motor runs but the nozzil and roller doesnot turn
Bought this in January. Now, the motor runs, but it refuses to clean carpet. No light, no dirt sensor, nothing. It's like the PowerMate is dead. I am SO frustrated, as this is a NEW vacuum!!! I've cleaned out everything, checked the connection, etc. If I take it to Sears, they will keep it for 6 weeks and charge a minimum of $80. Any suggestions from home? I can't spend another 6 weeks without a vacuum cleaner.
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