Monitor Stops Working

New computer, seems to be working fine but then the screen goes all grey-like. It looks almost like a pattern you would pick as a background. You can't shut it down or put to sleep. If you hit the menu button on the monitor it brings up the menu and is readable but it is like it's not getting any signal from the computer. You have to completely power down and restart but then it works fine! I have tried taking cables off and on, changed monitor cables etc. Any ideas?

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84 Answers

It sounds like a problem with your computer not the monitor. If you have a spare monitor you should try plugging it into the computer to see if the problem still happens to be sure it isn't your monitor. If it still happens you might want to check to be sure your video card isn't over heating. New computers can have problems from the start but that is why companies offer warranties. Call Gateway support and have them walk you through some troubleshooting.

Posted on Jul 06, 2007

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