Question about Bose QuietComfort 2 Consumer Headphones

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Less sound on one ear than the other

My Bose QuietComfort 2 headphones don't seem to be working properly. It seems that there is more sound going to the right side rather than the left side. does it need a new speaker? Please help!

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  • goungoulenz Jan 24, 2008

    Same issue, more sound on lthe left side, plus now I get a rattle in the right side, on high frequencies specially, a kind of vibration a dead speaker would make. The sound cancellation is weaker in the right side too.

    Not much I could do besides opening the hub, which I won't do. This is an eletronic problem, not a mechanical one.


  • bosearphone Apr 26, 2008

    No sound in right ear , full sound in left. I hear a little crinkle sound in the right , as if a membrane was broken.



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Yeah, based on all of your problems, i would safely say that you have a blown speaker. Call up Bose at 1-800-999-2673. If the headphones are under warranty (1 year) they will replace them for free. If now, they will charge you $100 for a replacement pair, which is quite a deal considering that the headphones cost $300.

Posted on May 15, 2009


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Bose customer service: US customers, for personal assistance with your product service questions please email [email protected] or call us toll-free at 1-877-210-3782.

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