Connecting a drain hose

GENERAL INFO ERROR CODES PROBLEM PARTS SOLUTION E1 NOT ENOUGH WATER INLET VALVE CLEAN OR REPLACE E2 NOT DRAINING DRAIN PUMP KINKED HOSE--ADJUST HOSE TOO HIGH--ADJUST PUMP FAULTY--REPLACE E3 WATER TEMP TOO COOL THERMOSTAT STAT OPEN--REPLACE TIMER CONTACTS OPEN-- REPLACE HEATER OPEN--- REPLACE ABOVE FAULTS CAN ALSO CAUSE TIMER TO STALL(TIMER STOPS TO ALLOW HEATING OF WATER) TIMER WOULD STALL AT THE 2,5,7 AND 10 O'CLOCK POSITION E4 OVERFLOW SWITCH ACTIVATED CHECK FLOAT IS FREE CHECK LEVEL OF D/W SOAP- AMOUNT AND KIND WASHARM STUCK OR SPLIT E5 E6 & E7 TEMP SENSOR THERMOSTAT REPLACE ERROR CODES: DDW497W Problem Solution Error 1 Water supply is turned off Turn water supply on Detached / damaged pipe Replace / readjust pipe Low water pressure Requires min. 0.04Mpa water pressure Defective water fill valve Replace water fill valve Damaged or defective wiring Repair the wiring Defective pressure switch Replace pressure switch Heavy water usage elsewhere in home Use unit when water usage is at a minimum Defective electric control Replace electric control Error 2 Sump or filter is obstructed Clear the sump and filter Damaged/defective drain pump Repair or replace drain pump Drain hose is obstructed or detached Clear out/readjust drain hose/tighten clamps Defective pressure switch Replace pressure switch Damaged or defective wiring Repair the wiring Defective electric control Replace the electric control Error 3 Voltage is too low Minimum voltage of 198 V Damaged/ defective thermostat Replace the thermostat Damaged or defective wiring Repair the wiring NTC thermistor damaged/out of position Replace or readjust the thermistor Damaged/ defective heating element Replace the heating element Defective electric control Replace the electric control Error 4 Sump or filter is obstructed Clear the sump and filter Loose or damaged sump pump/drain pump Repair or replace sump pump/drain pump Drain hose is obstructed or detached Clear out/readjust drain hose/tighten clamps Defective pressure switch Replace pressure switch Loose heater element Tighten heater element mounting nuts Loose spray arm Tighten spray arm Damaged or defective wiring Repair the wiring Defective electric control Replace the electric control Defective Microswitch Replace microswitch Float- defective or not in the right position Reajust / replace float Error 5 Damaged/ defective power switch Replace power switch Damaged or defective wiring Repair the wiring Defective electric control Replace the electric control Error 6 NTC thermistor damaged/out of position Replace or readjust the thermistor Temperature is too low Temperature should be above -20? Damaged or defective wiring Repair the wiring Defective electric control Replace the electric control Error 7 NTC thermistor damaged/out of position Replace or readjust the thermistor Temperature is too high Temperature should be below 120? Damaged or defective wiring Repair the wiring Defective electric control Replace the electric contr

Clogged sensor with a mud. Clean it

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Unfortunately, Russell the length of the hose can not exceed 5 feet. If you're using it in a basement application, you may can stretch it to 6 feet to the floor drain, if you get the unit up off the floor by about 6", onto something sturdy, that can handle the weight of the unit & the vibration. I don't think an ejector pump is the answer. As it would require a sump for the water to drain into and the pump would have to be located in it. Just a lot of extra expense, that really isn't worth it.

I hope this helped you and thanks for choosing FixYa.

Look at the drain pan, it might have a garden hose connection that you might have to knock out, mine is not the same model but it may be similiar, and then run it to a floor drain or such. Good Luck

Any garden hose will fit the drain connection on your dehumidifier. However, the hose can not be longer than 5 feet. As the drainage relies entirely on gravity to drain. Connecting it directly to a sump pump is not a good solution. Allowing the hose to drain into the sump pump's water collection tank is your only option.

Hope this helped you.

The hose attachment is used in place of the water collection bucket, to drain the water directly into a floor drain or a sump pump holding tank. A garden hose is connected to the "hose attachment" and run to the floor drain or sump pump holding tank. However, it will not drain UP, only DOWN.

Hope this helped.

Check the hose for clog up as well as your sump pump. Have your hose unclogged and let it run. Check the sump pump if this is running. And if it is, and still no water goes out. Open the sump, and check the impeller for defect. Impeller is the one that turns around to push the water out. If it is defective, you must replace it to make it run.
Once you are done, power it up and start it.

I had the same problem. It seems that you need to add another hose washer to the drain hose that connects to the dehumdifier. I wasn't able to tighten it enough by hand to keep it from leaking. BE CAREFUL ! ! The plastic connector in the dehumdifier is just that PLASTIC so don't try to overtighten with a pliers, etc... I still get a minimal amount of water in the bucket but only have to dump every 4-6 weeks, if even that.

Check the connection where you attached the hose. It may be plugged or covered by a plastic film from when it was molded.