Question about NorStar M7310 Phone

1 Answer

Call forwarding for NorStar m7310

My phone system is over 9 years old. I would like to foward calls to an external number (ie cell phone) when im not in the office. is this possible with the NorStar m7310 phone? if so, how do i program the phone?

Posted by eolmeda on

  • Anonymous Jan 27, 2009




1 Answer


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 192 Answers

You have to know how to get into programming, and it depends on the type of telephone lines you have... if you have regular analog lines, on a out bound call transfer there is going to be line degragation. Meaning that the outgoing call is not going to be of the best quality.

Secondly, you have to see how many telephone lines you have, if you have 3 analog trunks, with a call forwarding to a cell phone, you will be using up 2 lines... 1 incoming and 1 outgoing to your cell. This leaves 1 trunk for incoming or outgoing callers.

Posted on Mar 19, 2009

  • ynotphone
    ynotphone Mar 19, 2009

    I guess I really never gave you the solution...

    1 - Create a destination code (9 for example) and program it to use route 001. Absorb length = all.
    2 - Program route 001 to dial out on pool A, assuming all your lines are pooled.
    3 - Allow redirect to the extension doing the forwarding
    4 - Make sure all lines have supervision set to Y
    5 - Then you can dial F4, dial 9, and dial the destination phone number.
    6 - Dial F#4 to cancel forward.



Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My samsung verizon phone got switched to spanish. how do i change it back to english if i don't know spanish?

Go to number 9 that will be settings and tools Then go to number 8 which Is phone settings Go to number 4 wich is language Im vaniah 9 years old hope it helped you

Aug 20, 2010 | Verizon Communications Samsung Juke Cell...

1 Answer

My number was forwarded to my secretaries desk so it gives a quick ring in my office but goes directly to her...How do I get my calls to ring in my office. I believe a code was used to send the calls to...

To foward (and un-foward) calls you press feature 11 your extension number and where you want to foward it to. So if you were canceling it on your extension which we'll say is 12 for example then you would press feature 11 12 12.

May 22, 2010 | Lucent PARTNER18 Corded Phone

1 Answer

Call forward is "not allowed"

This is a "Class of Service " option, in the system programing under class of service look for the option "call forward to external Destination" this needs to be set to allow.

Oct 07, 2009 | Mitel Superset 4025 Corded Phone...

1 Answer

I have a Norstar phone system that is probably 15 years old. I'm trying to set up call forwarding for incoming external calls at night. I've done lots Googling and have found solutions that are not well...

Where are you trying to forward your calls to? Internal or External? We will nee to know what model Norstar it is. The newer ones could forward to a cell, but it was only on recent software.

Jul 07, 2009 | NorStar M2616 PBX Phone

1 Answer

Call fowarding to cell phone

from the merlin phone pick up the phone for a dial tone then hit *33 and it will say "forward to:" then dial 9 + 1 + area code + phone number.

To undo the forwarding follow same procedure but when it says "forward to:" enter your merlin extension number.

May 15, 2009 | Lucent Merlin Legend MLX-20L Phone

1 Answer

How to I forward incoming calls on my phone to a cell phone 3?

Call forward, off-premise is available on the NEC Electra Professional phone system if you have the Level II system (metal cabinet, not plastic) and you have system software level 700 (7.00) or higher. To get your system software level, press <FNC> - 3 from any display telephone when idle. The procedure to forward is (with phone idle): press <FNC> - dial 60, dial trunk access code (usually - 9), dial telephone number, press <FNC>. Additionally, your station class must be set to allow this feature (by default it is not allowed) and you may need trunk-to-trunk capability turned on in system programming (which is also, by default, not allowed). Hope that all helps.

Dec 30, 2008 | NEC Electra Professional ETW-16DC-2

1 Answer

Transfer calls

You need two things to do this. Call Forwarding and a class of service that lets you dial off premise. If you look under Call Forward in your user guide, you just set CF and dial 9 plus the number. It will either work or not. If it does not, then your system administrator/programmer will have to open up trunk to trunk connections for call forward external. There will be some class of service issues to allow only what is needed and prevent toll abuse.


Dec 09, 2008 | Inter-Tel ECX 1000 Telephone

1 Answer

Fowarding the Phones

The Prostar 816 wasn't capable of an external transfer of lines so its my guess that your using call forwarding through centrex to accomplish the job. i.e. *72 dial the number you wish to transfer to wait for an answer and hang up. *73 would be the disable code for call forward but is done by the line that originated the call. The only way i could see around that is to have ultra call forwarding on the line so it can be established and terminated remotely.
If i'm missing the mark please let me know

Nov 24, 2008 | Samsung Prostar 816 Phone

1 Answer

Forwarding calls to cell phone

Hi, not sure if this helps, but in our office you just have to press feature - 4 (to activate forwarding), 9 (for external line) then the number.

Worth a try at least?

Aug 22, 2008 | NorStar T7316E Corded Phone

6 Answers

Norstar T7316 can't make call forward work

This worked for me:

Feature 4, 0 1 (xxx) xxx-xxxx


Aug 06, 2008 | Nortel Norstar 16-Line PBX Speakerphone

Not finding what you are looking for?
NorStar M7310 Phone Logo

6,274 people viewed this question

Ask a Question

Usually answered in minutes!

Top NorStar Lands Phones Experts


Level 3 Expert

85239 Answers

Lee Hodgson
Lee Hodgson

Level 3 Expert

4810 Answers

Cindy Wells

Level 3 Expert

6199 Answers

Are you a NorStar Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides