Jets clogged? I just received this all-in-one form someone who had it in storage. It was stored w/ printing cartiridges installed, but they were expired. I have gotten new cartridges, but it doesn't print correctly. When I print a test page I get patchy black, streaky cyan, no magenta, and almost no yellow. I have done all the maintenance tasks I can from the director menu and no improvement. Am I correct to assume the jets are clogged. I have almost no experience w/ printer repair. I do not know how to remove the jets or clean them. But, this promises to be a great machine if I can get it working. Any advice? Thanks much.

Use isopropyl alcohol and gently rub it with a kim wipe. Do not use any type of cloth that has lint or anything like that. That could casue more clogging or damage the print head. Also, if you do not use it for a long period of time, remove the cartridge and place it on a damp cloth or sponge with the print head facing up and place it in a sealed container. It will keep the moisture in and casuing the cartridge from drying out. Check the resepticles located underneath the cartrdige in the home psition. Sometimes that will be clogged and not the cartridge.

On this specific model there are ink cartridge tanks and separate printheads. The printheads are located below the ink tanks. Check the user's manual for access to them. You can clean them with a paper towel like the first post suggested. If that doesn't work, replacement printheads are around $40 each and you might want to consider another machine...

This fellow is on track. I've used rubbing alcohol or some electronic contact cleaners to do essentially the same thing. Whatever will dissolve the dried ink without damagning anything else.

Hi, ink cartridge nozzles (jets)dry out and clog even if the cartridge is full of ink. This happens especially if you don't print often or haven't replaced the cartridge in a long time or if the "new" cartridge sat on some shelf for a long time. You can try a wet paper towel on the bottom of the cartridge where the ink comes out. Hold it there for at least a minute, then put the cartridge back in the printer and try to print. Have some hand cleaner ready-your fingers will get a little ink on them. Even if it only partially prints, then you know the problem is that the cartridge nozzles are clogged. Good luck..