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All Parther voice mail or messaging systems have a master login and password. It usually is 99 or 999 and the password. From that mailbox, you can reset the extensions and administer the system. Your system admin guide for the particular messaging system will have complete instructions and the default password for the administer. If you've lost the "master" password, you'll need to contact your Avaya dealer who can reset it through Avaya.
Which voicemail system do you have? You will need to have the admin reset that mailboxes password, which requires that you get into the admin part of the voicemail system.
You need the admin password to reset the VM user mailbox. This is the Vm admin pass code, If this has been changed you are out of luck. I can reset the pass code for 25.00 remotely,
Yes it can. Depending on the type of voice mail attached to your system you can both have the lines answered with a seperate main greeting (partner messaging can do this) or answered by a seperate mailbox (all partner voice mails).
Depending on the type of voicemail you have, That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234.If you mave a Partner Messaging System the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming.
How did you program the voicemail so a caller can not leave a voicemail to a particular extension? Line ownership? SO a call goes directly to a milbox?
How can you reprogram the voice message????? Which one, for a particular user or the main Auto attendant greeting????
You have to know the admin login to change a mailbox password.
For that, you need to know which voicemail system this is. When you log in to check your mail, the lady says, "welcome to Partner......"
Your telephone can be used on different Avaya phone systems and you can have different voice mail systems. They all program differently.
Someone should have administrative rights to the voice mail. They can delete voice mail boxes and create new ones or maybe just change the password. If you do not have a phone system administrator, you would need to determine what voice mail system and what phone system you have. All the manuals are available at www.avaya.com
Most likely you have a Partner ACS system but there are different versions. You could also use these phones on a Magix system and other Partner systems.
ACS Admin voice mail password reset. We do not know current pw
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