Try resetting the unit. press down on the power/menu button for 15 seconds, and when the pinwheel turns off, wait ten seconds, the turn it on with the HOLD icon in place, and push and hold the record button while it turns on. this will usually bring you to the recovry mode. then you must plug your sandisk onto you rcomputer, and wait for it to tell you when to unplug it. I f this does not work, go to the store that you got it from, and tell them. They will usually happily replace it, but if they don't, then call sandisk, press four for MP3 SUPPORT, and talk to them about it.
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Does your player show up as being connected in WMP11
Sync mode ? If not, a firmware installation for the player is needed.
If yes, did you perform doing next actions ? 1. Have WMP11 always on top for "drag and drop" usage Right click in the head of the WMP11 page: in Tools > Options... > Player : select "Keep the player on top ..." Restore Down the size of the WMP11 screen and adjust the size on the edge(s) as you require for your screen. 2. in [Library] mode: under Playlists "Create Playlist" e.g. "My Playlist" and Enter: "My Playlist" is added on the right screen side. 3. Open your data maps and ad files by drag and drop method onto the right saying "Drag items here" 4. when ready adding files in [Library] mode: "Save Playlist" 5. in [Sync] mode drag e.g. "My Playlist" under the connected device and "Start Sync": wait until al files have synchronized: a message will show up when you can disconnect the player.
there are two ways you can download music onto your mp3
you can go to your my computer icon on your desktop and go to the mp3 player file then you can open up a new window and go to where all ur music is and drag and drop the music from one folder to the other so that you will have your music or
you can go to your windows media player and go to sync and choose the music files you want on your device and then press sync when you are all finished finding all of the music you want onto your mp3
hope this helps you and if you have any other questions just ask
first the easy part....1800 songs we will not move this one at a time..............plug ipod to pc..open itunes....see on left hand side of screen...pc (music,photo & video folders) and under that ipod (music, photo, video folders)..ok..click on pc (music folder) all your music shows up right ok..this time click & drag the pc (music) down to the ipod music folder and release....its 1800 songs so lets wait til the ipod is finish (look at the ipod file a circular motion is happening,,,,its loading).......once finish always eject your ipod...............now find where you are storing mp3 / mp4 on your pc...once you find it ..go to top bar view then click,on view details (artist,album,type,lenght) this where it will say mp3/4/wma/wav or flac file
are you using it through the usb lead if you are you should be able to open the file on the mp3 this should allow you to delete leave this file open but put the music you want on it in a shared file then open this file alongside the file on your mp3 this should allow you to drag and drop but try doing this with your mp3 switched off before you plug it in make sure its off and then when you plug it in it should switch itself on but dont touch the mp3 player and you should be able to drag and drop the files make sure their is enough free memoy on mp3 s some music files are massive you wont need to touch your mp3 player at all while it is plugged into your computer and it should work with no battery in it hope this helps