It charges up fine, but if I try to add or delete any material, the entire thing will turn itself of and restart. I've restarted the computer and I've tried changing the material using RealPlayer and Windows Media Player. The only things I can add now are videos through the Media Converter. I'm tired of swearing at the dang thing; if anyone can post some advice, I'll be very grateful.
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Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer?s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings. That will be the only way
it could be a number of things, but try this- go to your tools menu(the file folder icon) and tap more. then memory card, then music. are your songs there? if not then your songs are not on the memory card at all and if they ever were, then will have to reformat your card. if they are then you may have a problem with your phone or they may be then wrong file type.
Try going into your Device Manager and uninstall all the entries that are something along the lines of USB Root Hub then reboot with all USB Devices unplugged until after Windows detects and reinstalls the USB Root Hubs then plug in your MP3 Player and see if it is detected and installed properly. Did u change ur Operating system of late? To see what version you have, Right Clcik My Computer and choose Properties.Some USB mass storage devices and mp3 players require that you have Windows XP Service Pack 1 or Service Pack 2 to work. I had a USB flash drive that kept restarting my computer until I installed SP1.so pleas do check with tat too.. plz rate this solution.. good luck.. thank you..
To delete songs from your device follow the steps below You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there. Either under sync panel in your windowsmedia player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete. To format it..on your device..go under..menu, setting and there should be a format option option there..let me know if that doenst work for you... Hope this helps
P.S.Please rate accordingly... Thank You Computerrep
i'm having a similar problem. every time i sync new music my computer tells me its on, but the tracks aren't on the player. it also refreshes every time i turn it on, which takes forever amd is getting really annoying. could this have something to do with my new microSD card?