I just purchased the brother HL-2040 and i went through the whole installation process without any trouble. however, when i went to "printers and faxes" under the control panel, it wasn't there and so i cannot print any of my work. help anyone?!
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Re: printer not working
Well now the installation did have trouble.
I assume you used the CD.
Go to My computer/control panel/system/Hardware/device manager and make sure the the LAPT1 port is clear and then check that the USB devices is clear.
Go back to the desktop
Come off line
Disable all A/V and Spy ware.
Run the CD.
If still in trouble come back
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Have you restarted the computer since installation?
if yes, then which version of the driver are you using - the one that came with the printer is probably out of date, you can get the latest one from this link;
If downloading and installing this doesn't help, then in "printers and faxes" select "add a printer".
A wizard opens, try the automatic option first, if that doesnt work start again and try manually.
Always restart the computer and re-plug in the printer after changing anything, to see if it works before moving on to the next step.
If the printer is connected to a network, not just the one PC, there are other possible issues - please ask if this is the case.
Also if you are using Vista, there are several issues, some listed on this link;
Please post back with your system details and hopefully we can be more specific.
Hope this helps :)