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Question about Brother HL-2040 Laser Printer

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Printer not working

I just purchased the brother HL-2040 and i went through the whole installation process without any trouble. however, when i went to "printers and faxes" under the control panel, it wasn't there and so i cannot print any of my work. help anyone?!

Posted by tee nguyen on

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Anonymous

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Well now the installation did have trouble. I assume you used the CD. Do this Go to My computer/control panel/system/Hardware/device manager and make sure the the LAPT1 port is clear and then check that the USB devices is clear. Go back to the desktop Come off line Disable all A/V and Spy ware. Run the CD. If still in trouble come back

Posted on Jul 05, 2007

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Have you restarted the computer since installation? if yes, then which version of the driver are you using - the one that came with the printer is probably out of date, you can get the latest one from this link; http://welcome.solutions.brother.com/BSC/Public/Templates/DownloadTop.aspx?NRMODE=Published&NRNODEGUID=%7b793F000D-FF08-4F3E-A06F-003B8D6CF622%7d&NRORIGINALURL=%2fbsc%2fpublic%2feu%2fgb%2fen%2fdlf%2fdownload_top%2ehtml%3freg%3deu%26c%3dgb%26lang%3den%26prod%3dhl2040_all&NRCACHEHINT=NoModifyGuest&prod=hl2040_all®=eu&c=gb&lang=en If downloading and installing this doesn't help, then in "printers and faxes" select "add a printer". A wizard opens, try the automatic option first, if that doesnt work start again and try manually. Always restart the computer and re-plug in the printer after changing anything, to see if it works before moving on to the next step. If the printer is connected to a network, not just the one PC, there are other possible issues - please ask if this is the case. Also if you are using Vista, there are several issues, some listed on this link; http://welcome.solutions.brother.com/bsc/public/eu/gb/en/faq/faq_list.html?reg=eu&c=gb&lang=en&prod=hl2040_all&Cat=2 Please post back with your system details and hopefully we can be more specific. Hope this helps :)
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