Tray 1 problems

Hello. I attempted to print card stock from the bypass tray. It got jammed and I removed it. I then reinserted Tray 1 and there was quite a clatter. Then the error appeared - Reset Tray 1 Correctly. I have made about 10 attempts in replacing tray 1; I continue to receive the same error. I powered the thing off and restarted it to see the same error. How do I resolve this problem? Much thanks.

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john archer

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186 Answers

Most machines refer to the bypass tray as tray 1. You might want to make sure there is not a jam in there.

Posted on Jul 10, 2007

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