Pump in tank wouldn't turn on

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Whirlpool dishwasher not draining How to FIX it

Anthony

Press and hold the start button for a few seconds. The dishwasher will drain and reset

sounds like the drain is plugged and wont drain all the way check the drain line and see if it is clogeed with something

7-1 heating circuit problem control programmed to shut down machine when no rise in water temp during heat cycle, you either have an open heating element or wire burnt a shorted thermistor or a bad control not outputing 120VAC to the heater you can reset the control by placing the machine into diagnostic hit cancel button to turn off all the lights press heated dry-normal, heated dry- normal within 6 seconds lights should come on press cancel unit should start it will run till same part of cycle reached and lock out again if it has not been removed the little black panel below the door remove should have the tech sheet in a plastic pouch which explains how to check the components mentioned earlier,

A-- If you hear the water filling for 3 minutes before the lights flash, 2 things could be happening:

a.1) water never reached the proper fill/run level so the computer prevents the heater from starting and alerts the user. There should be a code list in the troubleshooting section of the user manual describing the blinking lights and what they mean.

Solution- verify by sound if water flows at the same rate as the sink tap, if not then shut off the water and check the inside the connection hose for debris against the screen inside the hose end or insid ethe machine end where there is a intake valve. The debris keeps sediment out so it works but there's no auto cleaner for the screen.

a.2) Otherwise the heater itself is faulty meaning it does not conduct an electrical path or maybe overheating (could be dry) and the computer senses the wrong temperature either too high or too low.

Solution- A service call to determine the reason why; heater continuity, water valve, heater relay, hi-temp fuse, etc.

B-- Now, if you do NOT hear water filling for those first 3 minutes, 3 things could be happening;

b.1) House water supply is turned off.
b.2) hose is clogged (see solution a.1 above)
b.3) Drain pump inside dishwasher was clogged during the last run and old water didn't drain out (maybe some water is evident in the tub bottom).
Solution- Most dishwashers start each wash cycle with 30 second drain pump running to make sure the tub is completely emptied so the next fill cycle can't overfill. This ensures that if the user finds a 3 liter pot that flipped over during the last wash and if they dump that full pot of water into the unit to make it lighter, that the water will get drained before the new water enters the tub.
If the drain pump is clogged reset the power and restart the wash cycle. Note how much water is in the tub and see if it goes down any during those 30 seconds by opening the door afterwards. Find the clog either a bone or plastic bag or some small pice of a childs toy is stuck in the drain pump or the other end is clogged maybe by grease or bones if you have a sink disposal unit. The things they grind up drop into the drain 1" inch above the hole for the dishwasher drain tube.

NOTE: There is also an overfill [float] switch if the water inlet valve gets stuck open and the water keeps filling, the drain pump is switched on until someone comes and shuts off the water supply. When the tub drains the float drops and the drainpump stops. This will also make lights blink so check the user manual for codes or call the factory service reps [1-877-337-3639].

Either way, there should be instructions to reset the machine for restart. If it doesn't reset you need someone to fix the control that tripped the unit, maybe a safety fuse or a broken piece of the puzzle.

Hi from retired Englishman in SW France,

I suspect from your description of the symptoms that the drain filter is possibly blocked or the drain motor is unable to function correctly.

I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Following are my complete and hopefully 'coverall' pre-typed guidance notes for checking both the drain motor filter and the drain motor ;-0)
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Hi
Dishwasher not draining issue usually occurs due to kinked drain pipe, clogged drain filter or drain pump. First make sure that the drain is not clogged and remove clogs if present. If no visible lint is present then remove the lower front access panel to check the drain filter and drain pump for any clogs, you'll need to clean the drain filter and drain pump completely. Also, check for any food pieces stuck near the pump impeller & clean the chopper assembly. Please note that dishwashers don't drain out the complete water such that heating element doesn't overheat. Hope this helps... Please post back for any further assistance.
Daniel

https://www.repairclinic.com/RepairHelp/Dryer-Repair-Help
See link above:
I always post a link to a great repair help and parts supplier
It will also show disassembly and diagnostic help topics.

I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720

Had the same symptom; pump wouldn’t turn off, program light flashing and would stay on even if turned off, only killing the mains power would turn it off. Ended being a small split in drain hose right next to elbow under the unit.
This thread saved us from buying a new one as my wife was about to do...so thank you.

when you said "I can run a wash", does the machine act normal for that time frame up to the point of drain? if yes, the pump is fine. sounds more like the micro chip on the board is "confused", but not sure why.