Sony got back to me with the answer, so I will post it here for future reference. If there is no audio when USB streaming with PIXELA ImageMixer version 1.5 software on the Microsoft Windows XP operating system, change the USB capture device setting for sound to USB Audio Device. In the Image Mixer Tool settings, confirm the USB Capture Device settings are set for an available USB Audio Device. This setting is not defaulted to the USB streaming mode.
This would be the icon of an open end wrench in the top right hand corner of the capture environment screen.
Follow this procedure to change the USB capture device setting for sound in the Pixela ImageMixer 1.5 software.
1. In the ImageMixer window, click the USB Device Capture icon.
2. Click the Preferences icon.
3. In the Capturing/Recording Preferences window, in the USB Capture Device Setting section, click the down arrow to select the desired sound device.
4. Click the OK button.
For any request for processing or editing assistance you may visit the PIXELA help file. You may also contact them at the following website:
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Dear Freind , I am also using a good & nice product of Sony TRV 76E analog camcorder .I had converted all my hi8 videos to MPEG 4 format . I am using a PC with Murcury TV capture card .In camera one AV out jack is available which is connected to murcury TV capture card .First it will recored in AVI format then you have to use one good video editing tool to edit & desird video format . I think your problem has resolved.
Most digital HDD sony handycam video cameras encode MPEG-2 files in 5.1 surround sound audio. You probably are not hearing sound because your playback software does not support 5.1 surround sound encoded MPEG-2 files. Try using a newer peice of software with the latest codecs installed.
Try this: Play back a recently recorded scene through the viewing screen. Make sure any "mute" setting is turned off and turn the volume up. If you can hear the sound, the problem is not in the camera. Also, run through your menu's audio settings to make sure that they are set correctly. If you can't hear any sound, repeat the process with an external mike attached. If this gives you sound, the camera's built in mike is defective. Time to hand it in for repair. If you still can't hear any sound, something else is wrong with the camera. Again, send it in for repair.
What Windows (XP or Vista) your are running in PC? Is there any error message comes when you connect Sony DCR-HC18E with PC? Does PC sounds Ding when you connect camera at USB port? Reply on above will help me to provide you assistance.
I don't know which Sony Handycam you have but, some have output RCA jacks on side. Usually two R/L audio and one video. Plug audio jacks to amp's video of audio "aux" input. Some Handycams have input/output switches,-- observe.