Question about HP Photosmart 2710 All-In-One InkJet Printer

Dell 420 notepad and HP All In One 2710 printer

I have a new Dell 420 notepad running XP with the latest updates. I also have two other computers which both are networked wireless to my HP 2710 all in one printer which both are printing okay. Using my new Dell 420 I can ping my printer. The problem: When I am trying to load the 2710 applications & drivers on my D420 using either the printer supplied CD or a newer driver from HP's web site I cannot load the applications and HP drivers. After loading the 500Meg application and de-compressing (where it loads many files in my temp directory) it begins the installation by Flashing a HP install screen and then NOTHING further happens?? All fIREWALLS INCLUDING THE MS FIREWALL AND VIRUS PROTECTIONS ARE TURNED OFF. I have uninstalled and tried several times with the same results. The HP driver from HP is rub_w01_Americas_Euro1 Any help would be appreciated. After paying HP's support $35 I gave up. Dave.

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Marcelo Pastorino

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Are you trying the install while connected to the printer with USB cable ?

Posted on Jul 06, 2007

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