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Screen blank The screen will only work during the "panoramic mode" (the one where you can take several images to link together side by side. At all other times, whether in camera mode or review mode, the screen is blank. This occurred suddenly after no particular trauma. Replacing the batteries or banging it on the table have not helped. Is this the type of malfunction described in the notice on the cannon website?? Service Notice: CCD Image Sensor Advisory (Updated 10/31/2006)

Posted by Jonathan Fischer on

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Anonymous

I know the solution to the problem because this has happened to me once before and now it happend to me again. What needs to happen is the firmware needs to be reloaded. However since you can't see the screen to know which menu page you are on, it makes it very difficult to load the firmware. We need someone with the same camera to walk us through the menu so that we get to the right spot in the camera. I think when i did this the first time it may have taken a couple hours for the firmware update, but I did it before i went to bed so im not sure how log it takes. but this will solve the problem. If anyone can walk us through the menu please post. example: press menu than right twice than down once than ok....... Just an example but that would be good

Posted on Aug 12, 2007

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Possibly not as this refers to the image capture device and your appears to be firmware or control button problem But it sure is worth getting on to Canon customer support about it.

Posted on Jul 24, 2007

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