Tablet keeps coming out of the dispenser on my hotpoint fdl 570 dishwasher on all cycles and falls on to the floor, result is that the crockery isn't always clean on the top tray. Machine is still...
Hi Jeanette,
Maybe I misunderstood your question, but the tablet is supposed to come out of the dispenser and fall into the bottom of the dishwasher. It needs to fall into the hot water in the bottom of the washer to dissolve. The dispenser releases the tablet at different points in the cycle depending on which wash cycle is selected. On a shorter cycle it will be released soon after starting. On longer cycles, there is usually a rinse first, so the tablet will be released a little later. There would only be a problem if the tablet wasn't being released, or wasn't dissolving completely.
There are a number of reasons for poor cleaning on the top rack. The most common are the upper spray-arm not spinning, incorrect stacking or overloading. If the upper spray-arm isn't spinning, there may be caused by a blockage in the spray-arm or the water delivery system, but, as the dishwasher is new and it's not happening every time, it's possible that the dishwasher isn't levelled correctly. The spray-arms aren't motorised, they use water pressure to spin, but they wont spin if they aren't balanced, i.e. the dishwasher isn't level.
You can check whether the spray arm/s are spinning by pointing them front-to-back, or left-to-right (so you can remember the position) and allow the dishwasher to run for a few minutes. Then open the door and check the position of the spray arms. They should continue to rotate slowly for a short while after opening the door, but if they're in the same place and static, they're not spinning. I'd suggest repeating this a couple of times to eliminate the possibility of them having stopped in the exact same place you left them.
If the spray arms are spinning, test the dishwasher with only a small load in the top rack. If the top rack comes out clean with a small load, you may be overloading it or stacking it incorrectly some of the time. There should be a correct stacking guide in your user manual.
Hope this helps. If you need further assistance, check whether the arms are spinning then post back.
Regards,
BElectric
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