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You will need to check the swith that change from Tape to CD to other functions. If the switch is good. Then the next thing is to check for tape function. Can you try to fast forward, reverse. If these functions are working properly then the pinch roller ( the little wheel that is pulling the tape need to be replaced). If nothing moves then you need to replace the belt and the wheel and possible the motor at the same time
Unit may have worn belts that are slipping. All cassette player belts are subject to deterioration even if recently installed. You may try ordering the belts yourself and have a service tech install them. The tech that installed belts 9 months ago may have used used belts. Although dishonest, it is common.