Problem locating satellites

IP Reset
IP Reset returns the basic network settings to their factory defaults. You can perform this operation from the
base unit or one of the handsets.
The following settings will be reset to their factory defaults:
DHCP setting (restored to DHCP on
• Settings related to static IP addressing (the values for static IP address, subnet mask, default gateway,
DNS1, and DNS2 are cleared)
• DNS settings for DHCP connection cleared


1.2 Reset and Firmware Update
1.2.1 Reset
1.2.1.1 Resetting the Network Settings IP Reset
Performing IP Reset from the phone user interface see 2.1.4 IP Reset restores the basic network settings
made through phone user interface programming or Web user interface programming to their factory defaults.
If the unit is unable to connect to the network after changing network settings, you can restore the network
settings to their factory defaults by performing IP Reset, and then try configuring the settings again. Settings
such as the phonebook data, are not cleared by this feature.
The following settings will be reset to their factory defaults:
• DHCP setting restored to DHCP on
• Settings related to static IP addressing (the values for static IP address, subnet mask, default gateway,
DNS1, and DNS2 are cleared)
• DNS settings for DHCP connection (cleared)
• PHY settings (speed and duplex mode of the either LAN or PC port are restored to "automatic")
• VLAN (Virtual Local Area Network) settings (disabled)
• Terminal number settings (restored to "automatic")
Notice
•
After performing IP Reset, the unit will restart automatically. To avoid problems, it is recommended that
you save your settings before performing IP Reset.
Note
•
If these settings (with the exception of PHY settings and terminal number settings) were made through
Web user interface programming, the set values made through Web user interface programming
remain effective, even if you perform IP Reset. To reset these settings to their factory defaults, perform
Reset Web Settings from the Web user interface again.
Document Version
2010-08
Administrator Guide
www.InternetVoipPhone.co.uk ' [email protected] ' 0800 088 4846
Firmware Update

If these settings (with the exception of PHY settings and terminal number settings) were made through
configuration file programming, the set values made through configuration file programming remain
effective, even if you perform Reset Web Settings.
Resetting the Settings Made through the Web User Interface
(Reset Web Settings)
Performing Reset Web Settings from the Web user interface see Reset to Defaults) resets the
settings made through the Web user interface to their default values.
When you use this feature, the unit will return to the status just after performing the most recent provisioning
or pre-provisioning.
Notice
•
After performing Reset Web Settings, the base unit will restart automatically. To avoid problems, it is
recommended that you save your settings before performing Reset Web Settings.
Note
•
The settings configured through the phone user interface only will not be reset. However, settings that
can be configured through both the phone user interface and Web user interface will be reset.
1.2.2 Firmware Update
You can update the unit's firmware to improve the unit's operation. You can configure the unit so that it
automatically downloads the new firmware file from a specified location. The firmware update will be executed
when the unit is restarted.
For details, see Section 6 Firmware Update.
Provisioning server
Firmware server
Configuration
file
A
Firmware
C
B
A Download
B Check for update
C Firmware download and update
34
Administrator Guide
Docume

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• If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
• If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
• If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
• If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
• If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
• If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
• If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.

If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:

• If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
• If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
• If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
• If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
• If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
• If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
• If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.

If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:

• If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
• If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
• If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
• If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
• If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
• If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
• If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.

If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.
Good Luck

Hi,
use the web-updater at garmin
or update the firmware at garmin,
turn WAAS on

turn GPS signal off
go outside after the update
turn GPS signal back on ( takes upto 15 mins to locate satelites )

should be good

Regards
Richard.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:

• If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
• If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
• If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
• If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
• If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
• If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
• If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.

If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.

The simplest thing to do is as follows: Go to the following website-

http://www8.garmin.com/products/webupdater/howtoinstall.jsp

Follow the instructions from there which state:

WebUpdater is a free application that lets you update your unit software from home. Download it once at the link below, and you can check for and install software updates without using your Internet web browser. Simply run WebUpdater from your computer, and it will do all of the work for you.
Step 1: Download and Install WebUpdater Click the link above to download WebUpdater. Next follow the screen prompts to install the application on your pc. If you have already installed WebUpdater on your computer, skip to step 2.
WebUpdater updates most Garmin products, excluding Palm and Pocket PC devices, fixed-mount marine units, chartplotters, fishfinders and certain discontinued units we no longer support. It does not perform Beta updates. WebUpdater only updates unit software. See our All Updates & Downloads web page for related utilities, drivers, add-ons and the unit software for the excluded units mentioned above.


Step 2: Connect GPS to PC and Run WebUpdater After installing WebUpdater once from the Garmin website, perform all future software updates from your computer. Simply connect your compatible Garmin device to your computer, then run WebUpdater from your computer's "Start Menu" by selecting "Start", "Programs", "Garmin", and finally "WebUpdater".

Hope this helps.

-Martin

I have the exact same problem as garyreno. This is a remanufactured unit they sent me after my first one failed. Not sure if I want another pc of junk.....

Take the unit outside and turn it on. Then select View Maps, at the top of the screen it will say either "Locating satellites" or "Acquiring Satellites". Once the garmin has locked onto the overhead satellites, then it will say "Ready to Navigate".

Locating Satellites take longer than Acquiring Satellites.

Hello Ray_of_Hope,

In order to get a "fix" on it's current location your GPS needs to download data from three or four GPS satellites. Typically, this should happen in about two minutes or less from the time you first power on the unit. This can take a little bit longer if its been a while since you used the GPS or if you have travelled a long way since you last turned the unit on. Your Garmin Nuvi 200W should be acquiring satellites and providing a location report pretty quickly after power up.

Once thing that can affect the performance is whether not not the GPS has a clear view of the sky. If you are operating indoors, in a car, or anywhere that has a lot of obstructions (in a city with tall buildings or a forested area with a lot of trees) these things can block your GPS's view of the sky and prevent it from receiving data from one or more satellites. This can cause the GPS to be unable to provide a lock on its current location or to take a very long time in locking on.

Best Regards,
Ken
"Go Ahead. Use Us."