Bought the MP3 player in April 2007. No issues until yesterday. The battery was getting low, so I changed it. I turned the player on and had 0 files (I had about 70 songs on it). I plugged the MP3 player into my computer via the supplied USB cable and the drive would not show up (previously an F: Pearl drive would show up). I reloaded the software and I still cannot get the thing to work. Any help would be appreciated. I contacted RCA through their site but have not gotten a response.
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Re: RCA TH1101 MP3 Player Problems
Remove and reinsert batteries - if that fails, go to RCA website for firmware upgrade - if that fails:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If that fails, it's dead.
-Tha Mp3 Doctor
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Turning the player on
1. Check the polarity of the battery plus (+) and minus (-), matching the indication in the battery compartiment
2. Switching the player on viewing next image, moving switch 2 towards the USB connector until the display shows up.
Are you using the cheap AAA batteries? If you are, that's your problem. Try getting some more expensive batteries or even better get some rechargeable. That's what I did with my RCA Pearl. Bought the batteries yesterday and it's still working on the same battery almost 24 hours later. hope this helps. Good luck my friend.
Get the firmware upgrade first. If that fails,
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If that fails, the Mp3 player has a hardware issue and needs to be replaced - call RCA.
had the same prob with th1100 (512 mb ver) went to rca site, downloaded firmware upgrade. ran it 3 times with no result. finally checked the box "format data area" worked like a charm. hope this helps.