Bought the MP3 player in April 2007. No issues until yesterday. The battery was getting low, so I changed it. I turned the player on and had 0 files (I had about 70 songs on it). I plugged the MP3 player into my computer via the supplied USB cable and the drive would not show up (previously an F: Pearl drive would show up). I reloaded the software and I still cannot get the thing to work. Any help would be appreciated. I contacted RCA through their site but have not gotten a response.
An expert who has achieved level 3 by getting 1000 points
Remove and reinsert batteries - if that fails, go to RCA website for firmware upgrade - if that fails:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If that fails, it's dead.
-Tha Mp3 Doctor
Posted on May 24, 2008
141 views
Usually answered in minutes!
My boyfriend let his friend take his Mp3 home one night to get songs off there. When he gave it to his friend it worked fine and when he got it back it didnt work it would turn on but not play the music that he put on there just the already available music would. It wont let me put new songs on there now. I REALLY WANNA KNOW HOW TO RESET IT.
i had about 100 songs on it and went to change the battery and now i have 19 on it and i tried to upload more songs it says unable to read.. i un installed the disk and everything and reinstalled it and still the same thing... I have used the same usb port and i use it for my camera and it still works for it but nothing for the mps player ... i have only had it for a month and a half....
my screen is green and ** words will appear. The songs are downloaded but the thing won't come on
My mp3 player plays music out of one earphone. At first I thought it was just the earphones, but I plugged in different typed of earphones and got the same result. Now my mp3 only plays music out of the one earphone if I pull on the cord a certain way.
Do I have an earphone connection problem or do I need a new mp3 player?
Bought the MP3 player in April 2007. No issues until yesterday. The battery was getting low, so I changed it. I turned the player on and had 0 files (I had about 70 songs on it). I plugged the MP3 player into my computer via the supplied USB cable and the drive would not show up (previously an F: Pearl drive would show up). I reloaded the software and I still cannot get the thing to work. Any help would be appreciated. I contacted RCA through their site but have not gotten a response.
×