Bosch SHX5AL02UC Dishwasher Logo
Anonymous Posted on Jan 11, 2013

Cycle starts, but does not fill with water

When I start a new cycle, I first hear the pump run to empty out all remaining water, and after that I hear the motor run for the regular washing cycle, but there is no water in the dishwasher. After a few minutes, the cycle stops, and the washer claims the dishes are 'clean'. When I try starting a new cycle over and over again, about one in 20 times, the cycle will run normally with water. But then the next time, the problem starts all over again. Once a cycle starts correctly, everything works fine, including the rinsing.

  • Anonymous Jan 11, 2013

    Update: To be more clear, when I start a cycle, the drain pump will first run for about 15 seconds, and then stop. A few seconds later, the wash pump starts running, without any water. After about a minute, the wash pump stops, and the cycle stops. The machine has plastic buttons that move, on top of the door.

  • Alan Hawksworth Mar 06, 2019

    From the brief description you have given, I suspect that there is a water supply problem. Check the filter between the inlet water hose and the water inlet valve, there is usually a filter in that area and may be blocked. if there is no filter, or the filter is clear, it will be necessary to check that the water valve itself, if there is a fault with the valve, it will need replacing. I hope this helps?

×

2 Answers

Chris Huff

Level 3:

An expert who has achieved level 3 by getting 1000 points

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

  • Bosch Master 6,289 Answers
  • Posted on Mar 06, 2019
Chris Huff
Bosch Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

Joined: Aug 23, 2017
Answers
6289
Questions
4
Helped
2018733
Points
74913

Possibly an intermittent water valve problem. If not that, then a control board issue

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Jan 11, 2013
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Jan 11, 2013
Answers
1
Questions
0
Helped
1687
Points
3

When I start a new cycle, I first hear the pump run to empty out all remaining water, and after that I hear the motor run for the regular washing cycle, but there is no water in the dishwasher. After a few minutes, the cycle stops, and the washer claims the dishes are 'clean'. When I try starting a new cycle over and over again, about one in 20 times, the cycle will run normally with water. But then the next time, the problem starts all over again. Once a cycle starts correctly, everything works fine, including the rinsing.

  • Rj Ti
    Rj Ti Jun 13, 2017

    It sounds like your water inlet valve or the control mechanisms faulty. since it works periodically my bet on the later inlet valve. Especially if your washer has electronic control.

×

Ad

5 Related Answers

BIKER T

Terence Fourie

  • 909 Answers
  • Posted on Oct 08, 2007

SOURCE: Bosch SHE44C02UC digital display shows longer time for regular wash than power wash

sadly enough, same problem. looks as though micro processor is defective.

Ad

dumbgames

  • 109 Answers
  • Posted on Dec 15, 2007

SOURCE: Bosch SHU430UC/06

ok first of all there is a drain pump and wash motor pump. which one is running?Then tell me what kind of buttons u have.Are the touch buttons or plastic buttons that move

Anonymous

  • 75 Answers
  • Posted on Dec 15, 2007

SOURCE: Bosch SHU9915UC Dishwasher - wash cycle won't happen

hi there your dishwasher has gone into flood protection mode ie. water has leaked into the base and activated the float switch.

to try and locate the leak tip your d/w back to drain the water from the base then remove both side panels and start a program to see if you can see where the water is leaking from, being careful not to touch anything while the d/w is running as live parts are exposed

hope this is of some help

Anonymous

  • 2605 Answers
  • Posted on Oct 31, 2010

SOURCE: I have a SHU43C05UC/22 Bosch Dishwasher. The

Hello,

Welcome to FixYa.

Based on your description I'd say the issue is with the control...unfortunately.


The number"1" being displayed ( on models with the display like yours ) is actually an error code indicating a fault in the heating process.

Bosch has had a history of this exact problem I'm about to lay out for you and this is the first thing I'd be looking for if called out to service the unit with the symptoms you've described.

**B/S/H/ also issued a recall on certain models between 1999 - 2006 depending on the serial number so you may want to contact Bosch to inquire if yours is affected.**

http://microsites.boschappliances.com/safetyrecall/dishwasher/

or
Bosch dishwasher hot-line 1-800-856-9226
1-800-856-9226
Before calling, have the model and serial numbers on hand. A live operator can be reached at the hot-line 24/hrs day.

Those not affected by the recall still can be a problem but easily fixed. As I've alluded to the issue is likely within the electronic timer/control, specifically the heater relay solder joint. ( a faulty flow switch, ntc or heater can also cause this, but not very probable ).

My first suggestion would be calling in an authorized bosch service tech. if that is an option for you and your budget however, If you feel capable of checking this on your own, there`s a way to visually inspect the control yourself.

It will require you to remove the control from the unit and then remove the control from it`s plastic housing and look for a burnt solder contact on the printed circuit board.


dabfa62.jpg


The culprit will 99% of the times be one of the pins from the heater relay,


**Your control WILL differ in appearance, however the issue, the service and all the same info applies...except the part number. Yours will be # 431692**

26052ec.jpg


**Flip this over and inspect the solder joints, it will be obvious when you see it...the cover for your models control comes apart in a similar manner**

This is where and what to look for, except I`ve re-soldered this one already...

face585.jpg


...hence the unit sit`s and takes longer & longer to finish because it can`t heat to advance or unless the 2 buttons for "cancel" are pressed, other-times it will eventually stop or display "1".


You can also run the unit through a regular or econo cycle ...any cycle with the exception of rinse & hold, and with the door panel removed place an ammeter on the gray/black wire it should draw 11 amps during the wash cycle...after it fills and the flow switch indicates it has adequate water to engage the heater.

i.e.

f57273b.jpg
**My Opinion - if you or someone you know is proficient at soldering, a lot of times it can be remedied by simply repairing the solder...but it has to be done well...or it will not last, although Bosch recommend`s replacing the control ( # 431692 @ approx. $150 - $250USD...$167.99 at "searspartsdirect.com" ) and I don`t pretend to speak on their behalf nor do I profess to know better. This is just my experience (it work`s) and my opinion (why buy new if one can repair ?)**

**Please disconnect the power or turn off the breaker before attempting any service to the dishwasher.**


If you do not feel comfortable attempting this service, call a local pro, preferably one familiar with Bosch/Thermador/Gaggenau/Siemens, to service your machine.

Hope this answer`s your question, let me know if I can assist you further.

Thank`s for visiting "FixYa" for your repair inquiries. Please take a moment and rate this solution to it's helpfulness.

Good luck.

Regards,

Macmarkus :)

Anonymous

  • 2605 Answers
  • Posted on Feb 24, 2011

SOURCE: I have a Bosch dishwasher

Hello,

Welcome to FixYa.

Based on your description
I'd say the issue actually is with the control...unfortunately. This is commonly associated with a heating fault as you suspected, hence the odor and poor cleaning on Bosch built dishwashers ( various models including Bosch, Thermador, Siemens, Gaggenau, and Neff ).


Since the issue is likely within the electronic timer/control, specifically the heater relay solder joint. ( a faulty flow switch, ntc or heater can also cause this, but not very probable ).
These are the steps you'll need to follow to resolve it or at least investigate.

If you feel capable of checking this on your own, there`s a way to visually inspect the control yourself...it really isn't very complicated.

It will require you to remove the control from the unit and then remove the control from it`s plastic housing and look for a burnt solder contact on the printed circuit board.


dabfa62.jpg


The culprit will 99% of the times be one of the pins from the heater relay,

9f1823d.jpg

**Flip this over and inspect the solder joints, it will be obvious when you see it.**

This ones new, but it's where to look...

9119d99.jpg


...hence the unit sit`s and takes longer & longer to finish because it can`t heat to advance or unless the 2 buttons for "cancel" are pressed...this can also manifest as a long cycle time as I mentioned and eventually display's "1" on units with a display and usually very poor cleaning, no heating ( don't be fooled by the homes inlet hot water temperature ) as a result.

You can also run the unit through a regular or econo cycle ...any cycle with the exception of rinse & hold, and with the door panel removed place an ammeter on the gray/black wire it should draw 11 amps during the wash cycle...after it fills and the flow switch indicates it has adequate water to engage the heater.

i.e. ( this may differ from your specific model, but the same rules apply )

f57273b.jpg
**My Opinion - if you or someone you know is proficient at soldering, a lot of times it can be remedied by simply repairing the solder...but it has to be done well...or it will not last.
Bosch recommend`s replacing the control and I don`t pretend to speak on their behalf nor do I profess to know better. This is just my experience (it work`s) and my opinion (why buy new if one can repair ?)**

**Please disconnect the power or turn off the breaker before attempting any service to the dishwasher.**


If you do not feel comfortable attempting this service, call a local pro, preferably one familiar with Bosch/Thermador/Gaggenau/Siemens, to service your machine.

Thank`s for visiting "FixYa" for your repair inquiries. Please take a moment and rate this solution to it's helpfulness.

Good luck.

Regards,

Macmarkus :)

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

How do I fix washing machine to finish emptying during rinse and spin cycle?

Long shot, but does it fill the same as when new? I would check the atmospheric switch which is a hollow tube that runs down the inside of the drum(not in the wash cage) when the water fills, It pushes air up to stop the fill. It may have gotten clogged. Or partially clogged.
1helpful
2answers

Dishwasher starts on its own (no house is not haunted). Start resume button flashes

have a service technician in as it appears to be a problem in the program board
could be moisture across the circuit board
0helpful
1answer
0helpful
1answer

Unit filling with water but pumping very weakly

This is most likely caused by build up on the filters inside the dishwasher. The best thing to do is to run it thru a cycle with vinegar. To do this, empty the dishwasher, start it on a normal cycle and listen for it to start filling. When it starts to fill, open it and pour about 1/2 to 3/4 of a gallon of regular white vinegar in the bottom of the dishwasher and close the door. Let it run thru the rest of the cycle. That should help. Run this as maintenance about every 3 or 4 months. Hope this helps!
1helpful
1answer

Frigidaire (LTF2940E) Washer starts, stops, starts, stops...

The cycle doesn't advance When the cycle doesn't advance, it's probably the timer or a cold-water supply problem:

  • It's the timer, if your washing machine fills with water and begins agitating, but the timer never advances--or if the washer is in a spin cycle and the timer won't advance. Then you need to replace the timer.


  • It may be a cold-water supply problem, if the washing machine fills with water, agitates, drains, and spins, but then doesn't fill with rinse water. See There's no cold water.

0helpful
1answer

Washing machine refills after spin cycle

Can you hear the pump running if not the machine may be syphoning out, if the outlet is into the down pipe too far this can cause it to syphon. The outlet should only be into it by about 6". The machine will fill with more water on the rince than the wash cycle that will cause the problem. If you can hear the pump running the machine mite be over filling there may a blockage in the presure system if you take the lid off (making sure the powers turned off) you will find a round switch with a thin hose comming off it tace the hose and you should find a small bottle this may be blocked. Hope this helps you.
0helpful
1answer

Motor running drum not emptying

sounds like maybe a blocked pump.Probably got a coin or sock or some lint in the pump.Has your machine got a filter ? What happens when you position the program switch on a spin section and turn it on ? does it pump out the water ?
0helpful
1answer

Kenmore doesn't drain

yes more than likely it is if the pump isnt blocked than the pump will need replacing it will be faulty they are magnectic inside them this starts to lose its power when a pump doesnt empty properly the machine will stop they only have a certain amount of time to do this through your timer
0helpful
1answer

The Washing Machine fills and then empties with not running a wash cycle

possible a pressure stat fault. some pressure stats have a too high water detector which turns on pump
Not finding what you are looking for?

1,697 views

Ask a Question

Usually answered in minutes!

Top Bosch Dishwashers Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Mike Cairns
Mike Cairns

Level 3 Expert

3054 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Bosch Dishwasher Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...