I have a Gateway Laptop, 4540 GZ and none of the USB Ports are working. I have restored the system and all the drivers look fine. I think it may be the motherboard, other thoughts out there? Anyone know step by step instructions to replace the motherboard?
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 500 times.
Re: USB Ports Not working
You need to go to device manager and look in the list at the bottom for the usb root hub and see if there are any red crosses or exclamation marks, red crosses mean device dissabled, exclamation means not recognised and no suitable driver.
click on the link below and select motherboard downloads for the usb drivers
If you do find that the motherboard is faulty, then you can purchase a PCMCIA USB 2.0 card, as long as your notebook has the PCMCIA slot, as i am sure it has.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
uninstall the driver corrupted, and reinstall the new driver update from the website computer supply, and reinstall , and proceed according.However you can RESTORE the computer to some date was working GOOD, go to control panel and look for Restore system icon.God bless you
Sounds like a hardware issue. I would guess that there is a bad connection between the usb's and the motherboard. If you are comfortable dismanteling the laptop and re-soldering the usb's than give that a try, but I would recomend you give it to a pro.
Here is a link that explains the process.
So maybe you need to install the drivers for the USB device you are trying to connect. Also, with the computer off, try cleaning all USB ports and plugs. You can buy electrical cleaner in a spray can at Radio Shack. Let it dry thoroughly before powering up. But to me it sounds like a driver problem. Unless maybe your USB BUS is going bad.