Question about Brother IntelliFAX 1840C Plain Paper Inkjet Fax
When i try to send a fax the cover page usually goes through but the rest of the pages get stick. and after dialing for a long time the fax says "comm. error press stop" and the fax doesn't go through. it also says that it needs an ink cartridge but i don't think it has anything to do with sending faxes because sometimes sending a fax works. any suggestions? thanks!
It sounds like you have a few problems. First, the comm error usually means there was a problem communicating with the other fax. This maybe caused by a phone line issue, or a bad connection. You will have to replace you ink but that does not have anything to do with your sending issues. As far as the pages getting stuck, the separation pad under the top cover should be cleaned. If you lift up the cover where you load your pages to be sent, and look in there(on the backside of the keyboard)you will see a flat square rubber piece. Clean it thoroughly with a rag and some rubbing alcohol. Also clean the rubber rollers as well. Good luck John
Posted on Jul 03, 2007
Tips for a great answer:
Directly from HP's manual on this printer:
Send a basic fax
You can easily send a single- or multiple-page black-and-white fax by using the
control panel, as described here. If you want to send a color or photo fax, see the
onscreen HP Image Zone Help.
Note If you need printed confirmation that your faxes were successfully sent,
enable fax confirmation before sending any faxes. For more information, see
Print fax confirmation reports.
Tip You can also send a fax manually from a phone or by using monitor
dialing. These features allow you to control the pace of your dialing. They are
also useful when you want to use a calling card to charge the call and you
need to respond to tone prompts while dialing. For more information, see Send
a fax manually from a phone or Send a fax using monitor dialing.
1. Load your originals, with the print side up, into the document feeder tray. If you
are sending a single-page fax, such as a photograph, you can also load your
original on the glass.
Note If you are sending a multiple-page fax, you must load the originals
in the document feeder tray. You cannot fax a multiple-page document
from the glass.
2. Press Fax.
For more assistance with this printer, you can go to http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&product=441125& and download the owner's manual. It is in PDF form, so you will need adobe reeader which you can get for FREE at http://www.adobe.com
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