Windows Live Hotmail 'inbox' icon on the left indicates (4) new messages; there are no 'new messages' all have been read. Please help.

Hi,
Check your Junk folder
1. Sign in to Outlook.com account.
2. Click on Junk on the left pane.
3. Check to see if the missing mail is in this folder.
4. If you see any messages that should have been delivered to the Inbox, click the Not Junk.
Check your Blocked sender list
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
4. Click Blocked senders.
5. In the Blocked senders list, select the name or domain (the part of an e-mail address that follows the @ sign, such as outlook.com) that you want to receive emails from.
6. Click << Remove from list.
Add the email address to your Safe senders list
1. From your Inbox, click the cog icon .
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
4. Click Safe Senders.
5. In the text box, type in the email address or domain you'd like to always receive emails from.
6. Click Add to list >>.
Check your Email Rules
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Click Rules for sorting new messages under "Customizing Outlook".
2. Perform one of the actions as per your requirement:
Click Edit next to the rule that you want to edit.
Or
Choose the rule that you want to delete and click Delete.
Note: Not all international characters are supported as filters.
Check your Junk Mail Settings
1. From your Inbox, click the cog icon.
2. Select More Mail Options.
3. Under "Preventing junk email", click Filters and reporting.
3. Under "Choose a junk e-mail filter", choose the level of protection that you want, and then click Save. If the Exclusive level was set, all emails will go directly to your Junk folder except for messages from your contacts and email addresses that are in your safe senders, Outlook service announcements, and alerts that you signed for.
4. Click Save.
To go back to your inbox, click Outlook on the top left portion of the screen.
Check your Reply-to address
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Writing email", click Reply-to address.
2. Select the radion button beside Current e-mail address.
3. Click Save.

Thanks.
Hotmail Support

Hi,
I think no any issue create because all function is same and i also used hotmail to outlook email used and also new version available. Or no change ID or password, just change look or services, but function is same. If you have problem link not open email not sent mail, account related issue, setting issue, or browsing issue just go to outlook help and search you own problem, there step by step problem solved or contact hotmail technician.

Check your Junk folder
1. Sign in to Outlook.com account.
2. Click on Junk on the left pane.
3. Check to see if the missing mail is in this folder.
4. If you see any messages that should have been delivered to the Inbox, click the Not Junk.
Check your Blocked sender list
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
4. Click Blocked senders.
5. In the Blocked senders list, select the name or domain (the part of an e-mail address that follows the @ sign, such as outlook.com) that you want to receive emails from.
6. Click << Remove from list.
Add the email address to your Safe senders list
1. From your Inbox, click the cog icon .
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
4. Click Safe Senders.
5. In the text box, type in the email address or domain you'd like to always receive emails from.
6. Click Add to list >>.
Check your Email Rules
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Click Rules for sorting new messages under "Customizing Outlook".
2. Perform one of the actions as per your requirement:
Click Edit next to the rule that you want to edit.
Or
Choose the rule that you want to delete and click Delete.
Note: Not all international characters are supported as filters.
Check your Junk Mail Settings
1. From your Inbox, click the cog icon.
2. Select More Mail Options.
3. Under "Preventing junk email", click Filters and reporting.
3. Under "Choose a junk e-mail filter", choose the level of protection that you want, and then click Save. If the Exclusive level was set, all emails will go directly to your Junk folder except for messages from your contacts and email addresses that are in your safe senders, Outlook service announcements, and alerts that you signed for.
4. Click Save.
To go back to your inbox, click Outlook on the top left portion of the screen.
Check your Reply-to address
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Writing email", click Reply-to address.
2. Select the radion button beside Current e-mail address.
3. Click Save.

Thanks
Hotmail Support

Hi,
You are not clear what is eject problems. Just i gas and share, i hope solved your problems.

Check your Junk folder
1. Sign in to Outlook.com account.
2. Click on Junk on the left pane.
3. Check to see if the missing mail is in this folder.
4. If you see any messages that should have been delivered to the Inbox, click the Not Junk.
Check your Blocked sender list
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
4. Click Blocked senders.
5. In the Blocked senders list, select the name or domain (the part of an e-mail address that follows the @ sign, such as outlook.com) that you want to receive emails from.
6. Click << Remove from list.
Add the email address to your Safe senders list
1. From your Inbox, click the cog icon .
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
4. Click Safe Senders.
5. In the text box, type in the email address or domain you'd like to always receive emails from.
6. Click Add to list >>.
Check your Email Rules
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Click Rules for sorting new messages under "Customizing Outlook".
2. Perform one of the actions as per your requirement:
Click Edit next to the rule that you want to edit.
Or
Choose the rule that you want to delete and click Delete.
Note: Not all international characters are supported as filters.
Check your Junk Mail Settings
1. From your Inbox, click the cog icon.
2. Select More Mail Options.
3. Under "Preventing junk email", click Filters and reporting.
3. Under "Choose a junk e-mail filter", choose the level of protection that you want, and then click Save. If the Exclusive level was set, all emails will go directly to your Junk folder except for messages from your contacts and email addresses that are in your safe senders, Outlook service announcements, and alerts that you signed for.
4. Click Save.
To go back to your inbox, click Outlook on the top left portion of the screen.
Check your Reply-to address
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Writing email", click Reply-to address.
2. Select the radion button beside Current e-mail address.
3. Click Save.

Thanks.
Hotmail Support

Which email account ??
If you currently have an e-mail address or you're thinking about getting one, you need to know how to access your account to check your messages.

Open a new browser and go to your e-mail provider's website.
To ensure that you navigate to the proper site, type your e-mail provider's URL (or website address) into the address bar at the top of the page.
Locate the "Mail" icon on the homepage.
Click on that mail icon and you will be directed to the appropriate sign-in page to access your e-mail inbox.


Provide your correct login details.
You will need to type your username/ID and password into the appropriate boxes and click the button that says "Sign In."

Click on the link that says "Inbox."
Once you click on the inbox link, you will have access to all of your messages, both old and new e-mails.
The unread mail is usually in bold, which makes it easier to identify your new messages.
Simply click on the subject of that e-mail to read your message.


http://help.aol.com/help/microsites/microsite.do?cmd=displayKCPopup&docType=kc&externalId=218745
http://explore.live.com/windows-live-sign-in-how-faq

Old hotmail password back Open your Web browser and navigate to hotmail.com. The Microsoft Hotmail website will appear on the screen. Click the icon for your account beneath "Sign In" on the right side of the browser. Click "Forgot your password?" beneath the password entry box. The "Reset your password" screen will appear. Select "I forgot my password." Click "Reset your password" that appears beneath "I forgot my password." Select "Security Question" to reset your password using the security question you set up on your Hotmail account. Type the answer to the security question that appears and then click "Next." If you do not know the answer to the security question, select "Customer Support" and then click "Customer Support" to contact Microsoft Support to reset your password password to your old password. If you answered the security question correctly, proceed to Step 5. Type your new password to the right of "Type new password." You can use an old password that was previously used with the account or you can create a new password. Type the new password to the right of the "Retype new password" box and then click "Next" to finish the process. b> Change Password b> Open your Web browser and navigate to hotmail.com. The Microsoft Hotmail website will appear on the screen. Click the icon associated with your account beneath "Sign In." Enter your Windows Live ID and password, and click "Sign In." Hotmail will open on your screen. Click your account name in the upper-right corner of the Hotmail account and then click "Account." Click "Change" to the right of "Password" beneath "Account information." The "Change your password" screen will appear. Type your old password to the right of "Old password." Type your new password to the right of "Type your new password" and then type your new password again to the right of "Retype new password." Click "Save." Your password will be successfully changed. http://support.microsoft.com/kb/316659

Open a browser. Go to the Windows Live Hotmail log-in page using the link in Resources. Type your Windows Live ID and password in the fields to the right. Click the "Sign in" button. Click the Inbox link to the left. Your email will be displayed.
http://mail.live.com/

Hotmail is a free online email service provided by MSN. Hotmail users can create contact lists in their email accounts, which allows them quick access to the contact information of their friends, families and co-workers. The contact lists can be easily changed, contacts can be added or deleted, information can be updated and certain contacts can be designated as favorites. Contact favorites are listed on the inbox menu for easy accessibility when composing emails or instant messaging.

Log into your Hotmail account using your Windows Live ID. This will open your Hotmail inbox. Click on "Contacts List" in the left-hand menu. Click "New" to add a contact to your list. Type in the contact's name, nickname, address, business information and phone number. You can also add other information, such as a person's birthday and personal notes. Click "Save." Your contact list will be immediately updated with the new contact's information. Delete a contact by checking the box next to his name. Click "Delete." Click "OK" to confirm that you wish to delete this contact. b> How to Change Hotmail Contact Information b> Log into your Hotmail account using your Windows Live ID. This will open your Hotmail inbox. Click on "Contacts List" in the left-hand menu. Check the box next to the contact whose information you wish to change. Click "Edit." Modify the contact information. Click "Save" to update the contact's listing. b> How to Create or Delete Hotmail Contact Favorites b> Log into your Hotmail account using your Windows Live ID. This will open your Hotmail inbox. Click on "Contacts List" in the left-hand menu. Check the box next to the contact that you would like to make a favorite. Click "Categories" from the top toolbar. Pick "Favorites" from the drop-down menu. The contact has now been added to the Hotmail favorites list. Delete a contact from the favorites list by clicking on "Favorites" in the left-hand menu. Click the highlighted star in the contact's information box. The contact is removed from the favorites list. Hope this helps.

b>

go to the mesage tab and click options then search for the option on the sim mesages and when it opens delete all the messages in the sim message box and check whether any messages in the outbox

on hotmail once you sign into your account, you are shown a page that shows you the total amount of new inbox messages you have(this is displayed on the top-left corner of the page within a bracket with digits which are the amounts of new mails you have). click on this and you are taken to another page that shows you the list of all mails in your inbox, select the one you want and read it.
hope this helped you? please rate

You might not be looking at your inbox. Particularly with Windows Live Hotmail's new interface, it's easy to overlook which mail folder you might have selected. If you've accidentally clicked on a folder that has nothing it, like "Drafts", it might appear that your inbox is empty. Before panicking, click on the "Inbox" icon on the left to make sure you're looking where you think you are. This also clears "full message view" which can obscure the list of messages in your inbox.
You've selected a display filter. Next to the "Sort by" item in the Windows Live Hotmail column header is a small icon that allows you to "Show only messages..." that meet a criteria. For example you could elect to show only messages that have an attachment. If there are none, then your inbox will appear empty. Once again, clicking on the inbox icon to the left will clear the filter and show you all messages in your inbox.
It just disappeared for reasons unknown. I hate to even have to include this as a possibility, but as best I can tell it happens. Recently it seemed to occur as accounts were switched from the old style MSN Hotmail to the new Windows Live Hotmail, but that should be over by now. Nonetheless, I've not been able to determine a common cause or reason. It just happens
You can try to contact customer support. The quickest route I found was this link: https://support.live.com/eform.aspx, and then click on Windows Live Hotmail. You can then submit a support request.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

I had the same problem not a long ago..I have IE7. if you don't make sure you upgrade to Ie7 at least as it should.
things you need to try: (try in this order and test after trying one at a time)
1. clear cookies, temporary internet files, browsing history
2. update java
3. reset internet zone security to defaults
4. disable filter phishing and test.
5. disable pop up filter
6. tried to add following sites to trusted sites:
https://*.msn.com
*.hotmail.co,
*.live.com
*.passport.com
7.disable add-ons you may not need.
8. check you antivirus!! and scan your computer.
9. switch to firefox and if it works in firefox.. you may need to reinstall ie.

good luck!