My Dell computer is only a year old. The "d" drive works fine, but the "e" drive below it just started acting up. I generally burn dvd's using Intervideo DVD copy and cd's through iTunes. The drive will read both CD's and DVD's, but it will not burn or play them. I used a drive cleaner disc which fixed the problem for a few days, but it's back to doing the same thing. Any suggestions? Thanks.
I have found subtle but substantial differences in the burnability of discs from different manufacturers. If possible, try a range of different discs from different mfrs. You may luck out and quickly find one that burns every time.
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5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete 6) After deleting the keys, close the Registry Editor 7) Reboot your computer 8)
Open My Computer and check to see if your CD or DVD drives have
returned. You may also want to open Device Manager and verify that the
yellow exclamation and error code on the CD or DVD drive is gone.
the link below will take you to Dells website , where youc an selecet the DVD drive you have ..
this machine had several options to slecet one of a few drives.. i am not certain which one you have these are the part numbers you can select when making a purchase . These drives range from $20-$50 -- just go to www.google.com and enter the highlighted part numbers to get a resller near you.
Yes it is a common problem with Dell machines. Try right clicking on the icon in My Computer and selecting 'eject' If that does not work then just buy a new one and install. It is a straightforward job. just make sure the jumper connections on the new player are set the same as the old one
No if the old burner is working fine you do not need to remove that...anayway even if the old drive is not properly functioning it has no effect on other drives...
You are having a another problem
1. You need to have a proper burning software to burn disks...
2. There also can be lose conections between data and power cables
<PLEASE RATE ME AS FIXYA>for my help......................