After a few moments of trying to read the flash drive, the computer locks up and I can not force quit with out turning off the computer or removing the 4 gb micro cruzer.
Yes i can help u out with the same.Plz call 866-726-3475.
if u are using a destop plz plug the fd at the back of the computer.
after plugging the fd at the back of the computer see the fd is recogniozed by the computer or not.And before plugging the fd plz disconnect all the removable devices that are connnected to the computer.Also try using a different ports.
and then try:
STEP 1 - Check for CD’s or DVD’s inserted in the media drives
The first thing to check is to make sure you do not have a CD or DVD inserted into one of the media drives at the same time that you insert the U3 device.
STEP 2 - Disable devices
Try to remove or disable all devices except for your hard drive, monitor, keyboard, and mouse and see if the problem persists. Even disable the printer if it has a memory card reader installed on it. If that allows you to run the Launchpad, one of these devices probably is using software that is probing the CD-ROM partition of your smart drive, not finding what it expects to find, and behaving badly in the aftermath.
STEP 3 - Check if there’s software conflict
Please check our Software Compatibility article for more specifics on applications known to produce this behavior.
Also, check our Troubleshooting steps.
plz follow the steps and then tell me.
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Thanks, I'll try it.
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