Mechanism Error - Print Cradle won't move! - HP 5650
When printing a large print job on my HP 5650, the paper
jammed. As I have done many times before, I removed the
jammed paper and restarted the print job. However, the
printer would NOT print. An error message appeared stating
that there was a "mechanism error - print cradle will NOT
move".
So I checked the internal parts of the printer. There
was nothing damaged or broken! Further inspection revealed
a narrow plastic strip ( about 7 inches long and 2/16th
imch wide) had been detached. That's it! The pulley and
print cradle mechanism seem ok. I don't see how this
narrow platic strip would matter. Help! Please advise.
I was just printing alone find when, the the mechanism under ther print cartridge cane up and lock the cradle. System will not reset. just lock the cradle, there was no paper jam.I was just printing alone find when, the the mechanism under ther print cartridge cane up and lock the cradle. System will not reset. just lock the cradle, there was no paper jam.
AnonymousMar 26, 2014
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58 Answers
Re:
This "plastic strip" is called the "carriage encoder strip". This strip dictates the timing of the carriage assembly. If the end slots aren't broken, you can re-attach it. Otherwise, you'll need to replace it. They are about $10.
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How to use the solutions in this document
To resolve the issue, try each solution
in this document, and then use the steps in this section to print a
self-test report. This step determines if the product hardware functions
correctly. When you have resolved the issue, and the product
successfully prints a self-test report, there is no need to continue
troubleshooting.
Print a self-test page
Follow these steps to print a self-test report.
Load plain paper in the paper tray.
Press the Power button (
) to turn on the product.
Press and hold the Power button (
).
Press the Resume button (
) four times. The self-test page prints.
IMPORTANT
: Try to print a self-test report after every solution even if the solution resolves the issue.
To remove paper jam. Just remove the toner cartridge and pullout jammed paper. If still coming paper jammed error message. Switch of the printer and the printer will roll over the paper jammed.
Changing of fuser drum is required if the print out came with the black strips. This happens when you print large volume of printing jobs.
"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.
This might help . . . Mine finished printing one doc & then made a terrible noise & sent a message to my screen that "print cartridge cradle is stuck." When i opened door, i could see it was stuck off to the left side so left cartridge was obscured. I could not get it to budge, although i kept turning it off, gently pushing & turning it back on. Finally, i got my hand inside & determined that the little door to the left-side cartridge had popped open & was causing it to remain stuck. After some struggles (turn off printer first!) i was able to maneuver it around & close it tight. Now, all is well . . .
I was having same problem but it was a paper jam all the time and then it started to state Cairrage Jam. And what was happening was the unit the cartridges sit in was not going all the way to the right. A little nudge and you could feel it move. Closed lid and sometimes it would print but eventually it would fail. Just replaced but I suspect if you can get to the cairrage you could clean/repair whatever was keeping it from going all the way to the right.
) to turn on the product.
) four times. The self-test page prints.
IMPORTANT
: Try to print a self-test report after every solution even if the solution resolves the issue.
I was just printing alone find when, the the mechanism under ther print cartridge cane up and lock the cradle. System will not reset. just lock the cradle, there was no paper jam.
error mesage
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