Hp printer had a paper jam. Paper was removed. Another paper jam error appeared, with a "lift top" message. No paper was jammed.
After restarting the printer, this message appeared:
oxc0620004
411:lib micci2.c
How can I fix the errors?
Patty
I found a paper jam, cleared it, cant find any broken pieces, triedresetting with and without the printer carriages, and still get theerror code. Now I am trying to find the firmware file on the site andcant.
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Thank you so much. But, it didnt help. When I turn it back on it tries to start, then there are 3 clicks, as though something is trying to happen but cant, and then it smells of ink.
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