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INK PROBLEM Hi My ink is replace but it is still saying replace ink any help???

Posted by lINDSEY TOWNEND on

  • lineriis Sep 11, 2008

    My statusmonitor says all the colours are full. But when I print it isn´t allright.

    Don´t know what to do..Have checked all the colours in the printer as well and they are all full.

    What do I do? Anybody?

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1 Answer

Anonymous

  • Level 1:

    An expert who has achieved level 1.

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  • 2 Answers

Try finding out on display which color its refering too..Chance is its another color not the one you replaced..Ger.

Posted on Sep 14, 2007

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Xerox Phaser 8500 Error 09,005.40:100473

Hi Carmichael55:

Here is your problem.

9,005.49: Ink loader fault. The cyan ink melt heater is on, but the ink does not appear to be dripping.

Troubleshooting Procedure
Step Questions and Actions Yes No
1 1.
Are the ink sticks all Xerox ink? Go to
Step 2.
Run clearISCfault test to clear the error.

2 1. Manually verify that the ink stick is able to advance in the ink loader chute.
Go to
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Remove any blockage and/ or replace the ink stick.Run clearISCfault
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1 = Yellow
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3 = Magenta
4 = Black
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Replace the printhead.
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HI

there is a complete document on hw to replace the ink tanks (with animations and videos)
all you need to do is

open the following link and then type replace ink in the search box which says "Please enter your question:" and type replace ink in the box.
choose the link which says:How to replace ink tanks?


the link to get to the page is :


http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=16279
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Are you sure this message appears in your computer?. I never heard such message in my long time as service engineer. Did you mean 'The ink tank is empty' ?. If this message appears means the ink has run out and need replacement to continue printing. Hope this help you. Have nice day lovely Michelle.
Regards,

Source:
Canon Inkjet Forum
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