USB recognition USB port works for wireless mouse but doesn't recognize iPad or ipod

reinstall your computer

If is just a USB port, then it could be a driver problem, or that USB hub is turn off, or is a fried/bad USB port. Try another USB device on that port too.

You haven't said what kind of mouse you have or whether it used to work.
I'll offer some suggestions for the most common problems:
If it used to work but now doesn't, try a system restore back to when it did work.
If that doesn't work--are you using a wireless mouse? If so, are the batteries fresh and are they inserted correctly?
If you are using a wireless mouse, have you pushed the little "connect" button on the bottom?
You haven't said, but is the other mouse a wireless one or a USB mouse? If your USB mouse doesn't work, try another USB port. If you go into the device manager, do you see a "human interface device" or a "mouse" listed? If so, it will tell you the system recognizes the device. If that is missing, there is a good chance the mouse is dead.

If it recognized it a couple of days ago, I'd recommend doing a system restore back to when it was working.

Please add more information to get specific assistance. Are these wireless devices? If wired, do they use USB or PS/2 connections.

For wireless devices, try replacing the batteries and resynching to the receiver. (You may want to check putting the receiver in different USB ports.)

For wired devices, disconnect and reconnect. For PS/2 devices, you will need to restart the computer to check if the devices work. For USB devices, try connecting to different USB ports.

Next step, try using a different keyboard and mouse (that work on another computer (stick to USB or PS/2 to match the current pair)). Try a wired set if the problem is with a wireless pair. If those work, continue diagnostics on the wireless keyboard and mouse. Check if the mouse and keyboard work on another computer. If they don't work with another computer, replace them.

If another USB keyboard and mouse pair don't work in any port, your USB ports may have failed. Check if even one port works enough to access the Device Manager. (Start > Control Panel > Hardware and Sound > Device Manager (Win7); similar directions in other versions of Windows) Check for a problem with the drivers (For USB ports, scroll down to the USB drivers and look for a triangle with a yellow exclamation point or red x). Try to update the driver or roll it back. If that doesn't help and one USB port works, a USB hub may solve the problem.

Otherwise if the USB or PS/2 ports do not work with any devices and the driver fix doesn't work, then I'd suspect a problem with the ports on the motherboard. Replace the motherboard/computer.

I hope this helps.

Cindy Wells

Hi daycing...

First, make sure your iPod is fully charged and then toggle the Hold switch on and off.
Reset, Retry, Restart, Reinstall, Restore
Go through the 5 R's of iPod troubleshooting, which will often solve your issue. If you're still experiencing the issue after going through each of the steps, then continue for more suggestions.
To determine if your iPod syncs via USB or FireWire, check the table in the Additional Information section below.
Tip: If you are using Windows XP and have recently installed a Service Pack, check the Device Manager. Click the Start menu and click Run. Type "devmgmt.msc" and click OK. If no devices appear in the Windows Device Manager, go here.
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or Windows Explorer. The most likely causes are listed below-you'll find information for both USB and FireWire (IEEE 1394) iPod connections. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
Make sure your computer meets the iPod system requirements
Make sure that your computer meets the system requirements to use iPod with Windows.
If your iPod displays an exclamation point folder or sad iPod icon
If your iPod displays a folder with an exclamation point icon or a sad (unhappy) iPod icon on its screen, or if your iPod doesn't appear in iTunes or My Computer, follow these instructions to resolve the issue.
Charge the iPod and make sure it is getting power
Your iPod must have enough of a charge for your computer to recognize it. Connect your iPod to its power adapter or to a high-power port on your computer to charge your iPod if the battery is depleted. If your iPod is connected through FireWire but isn't getting power from the FireWire bus, your computer may not recognize it.
Secure the iPod's connections
Make sure that there is nothing physically inside or blocking your computer's USB (or FireWire) port, and that the cable connections to your iPod and computer are secure.
Note: If you're using an iPod shuffle (Second Generation), make sure the iPod is inserted securely in the iPod shuffle Dock.
Restart your computer
Sometimes simply restarting your computer can resolve issues.
Connect iPod to a high-powered USB port
If you're connecting an iPod, iPod mini, or iPod shuffle to your Windows computer, make sure that you're connecting it to a high-power USB 2.0 port on your computer.
If you're connecting the iPod to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPod. Also, see iPod not recognized when connected to Windows laptop over USB to be sure that your USB ports are supplying enough power.
Typically, USB 2.0 high-power ports are located directly on your computer. Try connecting your iPod to another USB port on the computer.
Avoid connecting the iPod to a USB hub. Connect the iPod directly to a USB 2.0 port on the computer. If a hub must be used, make sure the hub is USB 2.0, and that it has its own power supply. Also, make sure the hub is connected to a high-power USB 2.0 port on your computer.
If the issue persists, try disconnecting other USB devices from the computer such as printers, cameras, scanners, external hard drives, and USB hubs to determine if there is a conflict in the USB chain.
Check whether your iPod's cable functions properly
Make sure that you are using the cable that came with your iPod. Some third-party cables may not work properly with iPod.
Make sure that nothing is in or blocking your computer's USB or FireWire port.
Check the connections to make sure that the cable is completely plugged in.
Try another known-good FireWire or USB through Dock Connector cable if available.
If swapping out your old cable for another resolves the issue, then your original cable should be replaced.
Place the iPod into Disk Mode
Try placing the iPod into disk mode to see if it is recognized by iTunes, or My Computer.
Check which format iPod is in
iTunes for Windows only recognizes Windows-formatted iPods. You cannot use a Macintosh-formatted iPod with a Windows PC. To learn for which platform your iPod is formatted, follow these instructions.
Check whether your computer's port functions properly
If another FireWire or USB port is available on your computer, try connecting your iPod to it.
If your computer recognizes your iPod after trying a different port, the original port could be faulty.
Note: iPod will not automatically wake up if you connect it to a 4-pin FireWire port. You must press the Select button (the wheel's center button) on the iPod to wake it from sleep.
Check if Windows confuses iPod with network drive
If the drive letter after iPod ("E" in most cases) is mapped to a network drive, both Windows Explorer and iTunes may exhibit strange behavior in relation to the iPod (including preventing iPod from appearing. See "Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear" for more information.
Your USB or FireWire card isn't recognized by Windows
Make sure that Windows recognizes your USB or FireWire card. Follow these steps to find out if Windows sees your card.
Third-party software may be causing conflicts
Some third-party software (such as security software) may prevent your computer from recognizing your iPod.
Try adjusting the settings of such software, or temporarily disabling it, to see if that resolves the issue.
Also, try booting Windows to Selective Startup mode to disable any third-party startup programs and services, and isolate which software may be causing the issue.
Install or reinstall iTunes
Download and install the latest version of iTunes.
In some cases, you may need to completely uninstall and reinstall iTunes.
Make sure FireWire card is a WHQL-certified IEEE 1394 card
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
If you have a FireWire (IEEE 1394) card installed in your computer and are using it to connect your iPod, make sure that the card is Windows Hardware Quality Labs (WHQL) certified. If it isn't, your iPod may not be recognized, or you may not be able to send music to the iPod.
If you're not sure about your card's WHQL certification, check the inbox material that came with your FireWire card or contact the card's manufacturer. You can view a list of WHQL-certified cards on the Windows Hardware Compatibility List website. To view this:
Go to the Windows Hardware Compatibility List website.
Click on the link that corresponds with your Windows Operating System to view the compatibility list.
Select your Operating System build, and then from the Product Categories pop-up menu, choose 1394 Controller.
Click the Search Now button.
You can also check the list of recommended FireWire and USB cards that have been tested by Apple with iPod and Windows XP (Apple sells FireWire cards that are compatible with iPod at the Apple Store.).
To rule out an issue with your FireWire card, try connecting a different FireWire device to the card to see if your computer recognizes it.
Check for a conflict in the FireWire chain
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
Your computer may not recognize your iPod if there's a device conflict in the FireWire chain. To see if this is the case:
Disconnect all devices from your computer's FireWire ports.
Connect your iPod to your computer's FireWire port.
If your computer recognizes your iPod, you should troubleshoot for FireWire device conflicts.
There may be an issue with your computer
If another computer is available, verify that the same issues happen with the other computer. If the other computer recognizes your iPod, you may want to troubleshoot for issues with your original computer.
Your iPod needs service
If after following these steps your computer still doesn't recognize iPod, see the iPod Service website to arrange for service.
Please Rate Me

Shutdown Windows.
Turn the computer off.
Unplug the AC power cord.
Reconnect the AC power cord.
Restart the PC.
This will eliminate many "intermittent" problems.

Now, connect some other USB device (mouse? keyboard? memory-stick?) into the USB port, to confirm that the USB port is working, at least for some USB device.

Now, connect the iPod to one of the USB ports.
If it is not recognized, connect the iPod to a different USB port.

This should work.

• Put in the batteries Find the battery covers and slides it off. Insert the appropriate batteries. The wireless receiver that plugs into the computer runs off the computer's power and needs no batteries.
• Plug in the receiver to the computer. Usually the receiver will plug into the USB port, but some plug into the mouse port. If all of your USB ports are filled, see if the mouse came with a USB adapter. The adapter fits into the mouse port. Be careful not to accidentally force the mouse adapter into the keyboard port.
• Connect the mouse once you have it plugged in. The receiver should have a visible button that is easily push able by the average human finger. The mouse will usually have a very small hole with a button inside it that can only be pushed by something like a pencil or paper clip. Push both buttons at the same time with the receiver and the mouse relatively close to each other for about 5 seconds or more.
• Position the receiver in a place that isn't far away from the mouse. Depending on where you are, you can place it on the monitor, on the tower, on the back of your laptop (if you are installing the mouse to your laptop) or on the desk. The furthest a wireless mouse can get away from the receiver without working very well is about 9 feet (2.7 meters), so keep that in mind.
• Test your new mouse.

?· If you plugged into the mouse port, restart your computer manually.

?· If you plugged it into the USB port you may begin using it.

?· When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven

Hold in play/pause, and then connect to PC

I don't completely understand the "Firweire" reference. The manual (and logic) does not indicate that a firewire connection would work. Plain old USB for this device.

I have the same mouse and I had to install the intellipoint 6.1 software that came with it, and it worked flawlessly. Then I sold a few of them that I had and mixed up the dongles in the sales and now none of them work. Trying to figure out if I can force a recognition or are they proprietary to only one mouse. Go to microsoft and see if the intellipoint 6.1 is a download.