The camera is getting o,but when we turn it to shoot the picture the zoom comes out and gets strucked, then the screen light goes off imediately. when we try to on the power on again,it gets on but doesnot work.when we try to pull the zoom from the front it goes in and the camera starts working again, it seems that it has a sensing problem.kindly tell me what to do and also give the service centre address in bangalore,india.
Why don't you try www.247servicecenterinfo.com, they have listing of
all Kyocera service centers in india.
Posted on Mar 22, 2009
It does sound as if you have a mechanical problem with the lens mechanism, not a sensor problem. Without the parts, this is not usually repairable as it has high precision gears etc. Kyocera Bangalore does not support finecam cameras according to the site, however their contact details are as follows; Kyocera Wireless (India) Pvt. Ltd. Global Village Campus, Mylasandra Village, RVCE Post, Off Mysore Road, Bangalore 560059 India Tel : +91-80-4017-6000 Fax : +91-80-4017-6300 Email: [email protected] For Finecam support in Asia you need to contact the Japan centre; http://global.kyocera.com/prdct/optical/global/index.html#s01 Hope this helps :)
Posted on Jul 03, 2007
The Kyocera web site tech support, will have that information Manually pulling and pushing a stuck zoom lens will run it, It is a very delicate mechanism, and there will be no service option if it is broken.
Posted on Jul 03, 2007
The lens error is due to failure of the lens control system. You can remove battery and card replace battery and while switching on tap the lens hood on your hands so as to disengage any dirt or mechanism being struck.
Use some air to blow between the lens to dislodge any sand particles struck inside. Unless you are familiar with handling of small devices must the camera be opened. If so check the voltage on the motor drive, check the auto focus and Zoom drives, it must be free with manual movement. If jammed the motor can be removed and realased. If none of these works then you can think of taking consensus with the service centre.
Get estimate before you decide. It will be good to have it checked at the authorised service as you do not have to run around for spares.
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