Question about Brother MFC-5840CN All-In-One InkJet Printer
Error message when restarted....UNABLE TO SCAN..... it will not allow me to use any functions at all. just prior to this I was trying to send a fax, 1 sheet jammed and I was able to grab it and straighten it enough to finish going through. But then I got this error message...any ideas?
Hi. I researched your issue and found help on the Brother support website. Follw the instructions provided by the following link and your error should clear... http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000500/000065/faq000565_000.html?reg=us&c=us&lang=en&prod=mfc5840cn_all&Cat=11 Hope this helps. Good luck.
Posted on Jul 03, 2007
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Posted on Jan 02, 2017
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I have seen your message stating that "Initialization failed - Unable to acquire TWAIN-compliant device" error is received when trying to connect USB-Parallel type to your Laptop.
Well, Printer Panasonic UF4100, recommends to use only " Printer/Scanner Interface as Bi-directional Parallel (IEEE1284) " means you need to use Parallel cable to connect Printer to the Computer/Notebook. You may receive some communication error messages if you are using a "PORT REPLICATOR CABLE"( USB TO PARALLEL connector). The error message that you have received is related to the communication error. Futher, if you use same USB- Parallel cable for long time the Printer Hardware functionality might go bad, since Printer memory gets confused and will not read or detect the Cable , since it is not a cable to use mentioned by Panasonic Manufacturer.
Let me tell you, general functionality of Printer like Printing would work even if you use USB-Parallel cable. But it is not a case with Scanner and Fax functionality.
Hence, I recommend you to use only Parallel cable to connect your Printer to the Laptops.
I hope that this will resolve the issue for you.
You can email me at [email protected] if you need further assistance.
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