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Re: DVD will NOT eject!
Looks like it will have to come apart.
Can you see how?
Usually the top/side casing is simply 5/6 screws
2 each side and 1/2 at the back then slide back away from the from panel.
Technical help at Philips may be helpful.
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Most DVD players have a tiny hole on the front to mechanically push the internals to eject stuck DVDs. If the player does light up, sometime a thump with your fist is enough to jolt the mechanism. Failing that, you have to remove the player to get the DVD out.
The only way to get this to eject is to open the case, Look carefully at the mechanism. Press eject and see what opart tries to unlock and assit it. The tray will then eject. It may be stuck because a piece iof the label is jamming the mechanism.
you would see at least 5 screws 2 at least at the side and 3 at the back. remove all the screws then lift the top cover. upon lifting it, you would see the top assembly of the pick-up lens. their is a piece of plastic that holds the cd and on its sides there two screws that might be covered by a double add tape, remove it and you would see the screws.
im not resposible for anything here but try this. stick another disc in only about half way or as far as it will go up to that point. when the loading mechanism in the player sees another disc trying to come in, it pops up to accept the disc. it should spit your stuck disc back at you while holding the new disc in your hand.
When a DVD won't eject, the most common problem is that the belt that operates the eject mechanism is slipping and not allowing it to eject the DVD.
This can be fixed by either using a re-grip solution on the belt or having the belt replaced.
With the cover off (be careful not to touch anything live with power) try to find the motor and belt which operates the DVD loading & eject mechanism.
Try moving the belt pulley with your finger to give it a little help and see if it continues on with the operation. If it does, the belt is probably slipping. It takes more effort on the belt & pulley during an eject sequence rather than the a load sequence, so it may load fine but have trouble ejecting.
Gravity and the weight of the DVD is why you may not have this problem during a load sequence.
Let me know what you find and we'll go from there.
Make sure the DVD player is level, and that there is nothing stuck inside. You might have to GENTLY nudge the door, with a careful prying motion. If it still won't eject, and you feel daring, you can open the device with the POWER OFF, (Don't lose screws), and see if it there is an obstruction. This last option will most probably void the warranty, so only do this if you are comfortable.